Crisis Management Europe: An Integrated Regional Research and Training Program

This article describes the Crisis Management (CM) Europe program that seeks to produce scientific knowledge that can be used also in order to train practitioners to cope more effectively with national and regional crises. Initiated in 1997 with a focus on the Baltic Sea area, the program has recently been broadened to cover all of Europe. The program documents and analyzes specific cases of national and regional crises. It relies upon a contextually grounded process tracing strategy for case reconstruction and dissection derived from relevant literatures in political science, psychology, and organizational sociology. To facilitate comparison and cumulation of case findings, a systematic four-step research procedure has been developed. Ten analytical themes of potential interest to both scholars and practitioners are identified as targets for structured focused comparison. More than a hundred cases have been studied by researchers working in research teams based in many European countries. Training tools have been successfully deployed in training practitioners from more than a dozen countries. An ongoing dialogue between academics and practitioners from across the Continent promises to make a contribution toward bridging the gap between these two different communities.     

Information transfer between an academic research center and its member firms

Many American universities have recently established research centers that interact with industrial firms. Such centers have been supported by the federal government whose objective is to enhance technological innovation. For this study, interviews were conducted with liaison persons from the member firms to determine how the firms acquire and use information obtained from the center and why they maintain a relationship with the center. The findings confirm that the center is a useful source of information for the member firms. It clarifies the need for establishing strategies that facilitate the transfer of information without compromising either the center or its members.     

Learning through conflict: a realistic strategy for risk communication

Technological conflicts are commonly seen as rooted in problems of risk perception and risk communication. This view is seriously deficient in that it does not fully appreciate that despite their technical content, the conflicts are at bottom political. Conflict of interests and values is evident even in differences over scientific agendas, methods, and interpretations, and especially in the inevitable cacophony of messages describing scientific knowledge to non-experts. Efforts to produce clear, accurate, and unbiased messages about risks will not even solve communication problems, let alone reduce conflict, because unbiased is undefinable. Clear and accurate messages can always be devised to support a variety of policy positions, and they will be, whenever controversy persists. The article substantiates these points and outlines some realistic approaches to risk communication that enable nonexperts to learn through conflict what they cannot learn from carefully crafted risk messages.     

Utilization of paw prints for species identification in the Canidae family

In this report, the bodies of six skinned animals were submitted to the Oklahoma Animal Disease Diagnostic Laboratory for necropsy examination as authorities were concerned these animals were domestic dogs. Given the condition of the animals, identification of the animal species could not be based on traditional physical characteristics such as size, fur characteristics, and ear characteristics. The paw prints from these animals were characterized based on size, heel pad architecture, and claw characteristics. The length of the forepaws measured 3-3.25 in., four toes were observed and only the claws of digits 3 and 4 were identified, and the heel pad had a pronounced three-lobed rear margin. The rear margin of the heel pad of the hind foot was of circular shape with two slightly forward-pointing crescents laterally. Based on the features of the paw print it was determined that the animals necropsied were coyotes.     

Forensic utility of carbon isotope ratio variations in PVC tape backings

Forensic interest in adhesive tapes with polyvinyl chloride (PVC) backings (electrical tape) derives from their use in a variety of illicit activities. Due to the range of physical characteristics, chemical compositions, and homogeneity within a single roll of tape, traditional microscopic and chemical analyses can offer a high degree of discrimination between tapes, permitting the assessment of potential associations between evidentiary tape samples. The carbon isotope ratios of tapes could provide additional discrimination among tape samples. To evaluate whether carbon isotope ratios may be able to increase discrimination of electrical tapes, particularly with regards to different rolls of tape of the same product, we assessed the δ(13)C values of backings from 87 rolls of PVC-based black electrical tape (~20 brands, >60 products) Prior to analysis, adhesives were removed to prevent contamination by adhering debris, and plasticizers were extracted because of concern over their potential mobility. This result is consistent with each of these tapes having approximately the same plasticizer δ(13)C value and proportion of carbon in these plasticizers. The δ(13)C values of the 87 PVC tape backings ranged between -23.5 and -41.3 (‰, V-PDB), with negligible carbon isotopic variation within single rolls of tape, yet large variations among tape brands and tape products. Within this tape population, carbon isotope ratios permitted an average exclusion power of 93.7%, using a window of +/-0.3‰; the combination of carbon isotope ratio measurement with additional chemical and physical analyses raises the discrimination power to over 98.9%, with only 41 out of a possible 3741 pairs of tape samples being indistinguishable. There was a linear relationship between the δ(13)C value of tape backings and the change in δ(13)C value with the extraction of plasticizers. Analyses of pre- and post-blast tape sample pairs show that carbon isotope signatures are within 0.3‰ of pre-blast values, indicating that carbon isotope values are largely preserved during an explosion.     

Interest-based mediation of medical malpractice lawsuits: a route to improved patient safety?

Mediation of medical malpractice lawsuits provides savings for the parties by shortening the litigation process. In theory, information that aids emotional healing and improves patient care can also surface through mediation. The study discussed in this article used structured interviews of participants and mediators in thirty-one mediated malpractice lawsuits involving eleven nonprofit hospitals. The study measured perceptions of the process and mediation's effects on settlement, expenses, apology, satisfaction, and information exchange. Defense lawyers were less likely than plaintiff attorneys to mediate. Both plaintiff and defense attorneys were satisfied with the process, as were plaintiffs, hospital representatives, and insurers. Changes in hospitals' practices or policies to improve patient safety were identified. This study demonstrates that major challenges stand in the way of achieving mediation's full benefits. Absence of physician participation minimizes the chances that mediated discussion of adverse events and medical errors can lead to improved quality of care. Change will require medical leaders, hospital administrators, and malpractice insurers to temper their suspicion of the tort system sufficiently to approach medical errors and adverse events as learning opportunities, and to retain lawyers who embrace mediation as an opportunity to solve problems, show compassion, and improve care.