POLICY EVALUATION: INCORPORATING USERS’VIEWS

There is a growing recognition that obtaining feedback from users is a fundamental and integral part of measuring effectiveness and without such a perspective, policy evaluation will have limited legitimacy. There is still, however, widespread uncertainty about how best to carry this out or in what circumstances, given methodological and other constraints, such an approach is likely to be worthwhile. The aim of this article is not to rehearse in detail the merits and demerits of users as stakeholders, thereby providing a rationale for their inclusion in the evaluation process. This has been adequately covered elsewhere despite the subsequent paucity of empirical studies seeking to incorporate user perspectives. Rather, it is an attempt to suggest a set of co-requisites which would provide some guidance to would-be evaluators as to those conditions in which incorporation of user perspectives will be both methodologically sound and practically useful. In so doing, it suggests a referential rather than just an exclusively schematic approach to evaluation. It is hoped that the insights provided by the case studies described in the article will help those involved in evaluations to more quickly vet or validate desiderata in which inclusions of this stakeholder's group is desirable, expedient, permissible and authoritative.     

Social status,political priorities and unequal representation

Researchers on inequalities in representation debate about whether governments represent the preferences of the rich better than those of less affluent citizens. We argue that problems of high- and low-status citizens are treated differently already at the agenda-setting stage. If affluent and less affluent citizens have different priorities about which issues should be tackled by government, then these divergent group priorities explain why government favours high- over low-status citizens. Due to different levels of visibility, resources and social ties, governments pay more attention to what high-status citizens consider important in their legislative agenda and pay less attention to the issues of low-status citizens. We combined three types of data for our research design. First, we extracted the policy priorities (most important issues) for all status groups from Eurobarometer data between 2002 and 2016 for 10 European countries and matched this information with data on policy outcomes from the Comparative Agendas Project. We then strengthen our results using a focused comparison of three single country studies over longer time series. We show that a priority gap exists and has representational consequences. Our analysis has important implications for the understanding of the unequal representation of status groups as it sheds light on an important, yet so far unexplored, aspect of the political process. Since the misrepresentation of political agendas occurs at the very beginning of the policy-making process, the consequences are potentially even more severe than for the unequal treatment of preferences.     

The Illusion of Equality: Machismo and Cuban Cinema of the Revolution

This article attempts to show how certain Cuban films both reflect and construct behaviour concerning male–female relations. In so doing, they illustrate how Cuban cinema provided a mainstream cultural forum for controversial and contradictory debates on gender relations. At times, films that attempt to produce images of gender equality, or at least the possibility of this, merely provide the illusion of equality while maintaining the status quo of patriarchy. That is, the images they present of male–female relations appear on the surface to represent an increasing desire to achieve absolute equality between men and women. However, close analysis of these films, using various tools of feminist and feminist film theory, reveals a continuation of certain patriarchal tendencies that the films themselves are attempting to criticise. The films to be discussed are: De cierta manera (Sara Gómez, 1974–1978), Retrato de Teresa (Pastor Vega, 1979) and Hasta cierto punto (Tomás Gutiérrez Alea, 1983).     

Access Online: Internet Governance and Image in Cuba

This article examines the restrictions on internet access in Cuba and asks to what extent the lack of access to the World Wide Web has helped to maintain (with some evident changes), the socialist status quo on the island. The article will also examine how the internet is used to represent the nation externally and ultimately argues that the Cuban government is negotiating a fine line between taking full economic advantage of what the internet can offer and hampering its use as a mechanism for the subversion of the Revolution in the face of continued US aggression.     

Mobilising support when the stakes are high: Mass emails affect constituent-to-legislator lobbying

Mass emails are frequently used by advocacy groups to mobilise supporters to lobby legislators. But how effective are they at inducing constituent-to-legislator lobbying when the stakes are high? We test the efficacy of a large-scale email campaign conducted by the UK's main anti-Brexit organisation. In 2019, the group prominently displayed a ‘Write to your MP’ tool on their website and assigned 119,362 supporters represented by legislators with incongruent views to one of four email messages encouraging them to write to their MP or a control condition (no email). Messages varied across two factors: whether the MP's incongruent position was highlighted, and if urgency was emphasised. We find that 3.4 per cent of treatment subjects contacted their representative, compared to 0.1 per cent of those in the control, representing an additional 3,344 emails sent to MPs. We show that there was no substitution away from the most frequently used online legislator contact platform in the United Kingdom. While, on average, position and urgency cues had no marginal effects above the standard email, the most engaged supporters were more mobilised when informed that their MP held incongruent views. This study shows that advocacy groups can use low-cost communication techniques to mobilise supporters to lobby representatives when the stakes are high.