ASSESSMENTS OF RISK AND BEHAVIORAL EXPERIENCE: AN EXPLORATORY STUDY OF CHANGE

This study examines the relationship between assessments of the risk of punishment and self-reported involvement in three illegal behaviors in a sample of college-aged respondents. It is found that those respondents who had not yet committed a particular offense were more likely to perceive a greater certainty of punishment than those with experience in committing the offense. For two of three offenses the effect of becoming involved in offending had a more substantial impact on the perceptions of those respondents with both experience in offending and high perceived certainty of punishment than on those who had experience and less pessimistic estimates of risk Finally, a multivariate analysis of the relationship between behavioral and perceptual change reveals that each variable affects the other even when other sources of change are controlled. The importance of the findings for the deterrence doctrine are discussed.     

Managers as Third-Party Dispute Handlers in Complaints about Hospitals*

Drawing on a study of 399 hospital complaints entering the National Health Service's formal complaints procedure and twenty-five interviews with managers who deal with complaints, this paper reviews the nature of the roles played by the managers. Emphasis is placed on the variety of roles they adopt according to the nature of the complaint made, the person complained about, and the implications of the allegations. The managers, viewed as important legal actors in the management of disputes, are also representatives of the organization being complained about. The implications of this are explored in the context of their claims to be able to adopt independent or impartial third-party dispute resolution roles.     

INTIMACY AND HOMICIDE: COMPENSATING FOR MISSING DATA IN THE SHR*

The Supplementary Homicide Report (SHR) of the FBI's Uniform Crime Reporting Program remains the most accessible and widely used database on lethal violence in the United States. However, researchers using this database must address the problem of missing data, which typically is the result of the failure to file, inconsistent filing of reports to the FBI by local police agencies, or incomplete records about the characteristics of specific incidents of homicide (particularly, missing information about perpetrators), even when reports are filed. Williams and Flewelling (1987) proposed methods of compensating for missing information, and this paper revisits their assessment by again determining the extent of the problem and the consequences of adjusting for it. Alternative methods are proposed and analyzed, with a focus on relationship‐specific rates (i.e., rates of family, intimate nonfamily, acquaintance, and stranger homicide). The implications of the results for further use of the SHR are discussed.