La gestion axée sur les résultats: Comparaison des cadres de gestion de huit juridictions

Au cours des deux derniéres décennies, plusieurs gouvemements ont voulu réformer leur administration publique en mettant en place un cadre de gestion axée sur les résultats. Jusqu à tout récemment, la documentation scientifique n'abor‐dait que trés peu ce théme et, outre les travaux de l'OCDE, le concept de gestion axée sur les résultats et son contenu n' avaient pas été définis. Nous avons donc voulu éla‐borer une définition générique de la gestion axée sur les résultats et comprendre la façon dont elle s'intègre à différents aspects de la gestion des organisations. Pour ce faire, nous avons exploré le cadre de gestion proposé par les réformes mises de l'avant dans huit juridictions. Les pays et provinces canadiennes choisis ont une approche‐type de gestion anglo‐américaine, soit le Canada, le Québec, l'Ontario, l'Alberta, les États‐Unis, l'Australie, le Royaume‐Uni et la Nouvelle‐Zélande. Les modèles étudiés présentent plusieurs similarités. On observe que la gestion de la performance dans ces juridictions se déploie dans des cycles de gestion composés de plusieurs étapes. Les éléments communs de ces cycles sont la planification stratégique, la planification opérationnelle, la réalisation des plans et des programmes, la mesure ds résultats, la reddition de comptes et l'analyse et l'interpréta‐tion des résultats. Ces processus se concrétisent par la publication de documents. Par ailleurs, ces cadres de gestion ont tendance à s'intégrer aux autres enjeux de la gestion des organisations tels que la qualité du service à la clientèle, la gestion des res‐sources humaines et financières et la vérification. Abstract: Over the last two decades, several governments have wanted to reform their public administration by implementing a results‐based management framework. Until very recently, the scientific literature hardly addressed this issue and, other than the OECD work, the concept of results‐based management and its content had not been defined. We therefore wanted to develop a generic definition for results‐based management and to understand how it fits into various aspects of organizational management. To do so, we explored the management framework put forward through reforms introduced in eight jurisdictions. The countries and Canadian provinces chosen, i.e., Canada, Quebec, Ontario, Alberta, United States, Australia, United Kingdom and New‐Zealand, use the typical Anglo‐American management approach. The models considered have several similarities. We found that performance management in those jurisdictions was implemented throughout several steps of management cycles. Common elements in these cycles include strategic planning, operational planning, plan and program delivery, results measurement, accountability, and results analysis and interpretation. The process is documented through published documents. Moreover, these management frameworks tend to become part of the other organizational management components, such as quality of customer service, management of human and financial resources, and auditing.     

Book Review

Investigative psychology: Offender profiling and the analysis of criminal action D. Canter and D. Youngs Chichester: Wiley, 2009. 470 pp. Price: U/K. ISBN: 978‐0‐470‐02397‐6     

'Out Of Sight, Out Of Mind': Assessing The Impact Of Markets For Children's Residential Care

This article is concerned with assessing the effectiveness of markets for complex professional services in social care. The issue is explored through an account of developments in the children's residential care sector. Over the past five years there has been a steady expansion in the role of external markets in this area. However, this was not required by the Children Act 1989 and has become the subject of considerable debate between policy makers and practitioners. While some favour an extension of choice, others argue that a further decline in local authority run provision will be both costly and detrimental in terms of meeting key policy goals. In order to assess these claims, reference is made to the findings of a study of purchasing practices for children's residential care in twelve local authorities in England and Wales. The impact of the emerging market is analysed along two dimensions. Firstly, we assess how far it is operating efficiently, concentrating on market structure, information and transaction costs. Secondly, attention is given to the impact of market changes on the policy objectives of: localized placements; ensuring adequate safeguards; and matching needs and services. The results reveal that there have been significant costs associated with markets in children's services. In a context of government efforts to promote modes of service delivery on the basis of 'what works', these difficulties have certain implications. Not only do they draw attention to the need for greater collaboration between purchasers and providers, they also point to the continued relevance and usefulness of local authority managed provision.     

Perspectives on China’s Reforms

<正>The concept of the"Four Comprehensives"—an ideological framework that should guide the next steps of reforming Chinese economy and institutions—goes beyond political discourse.These new guiding mottos summarize a commitment to deepening the ongoing process of transformation carried on in the country Economic transformation The Chinese economy and its institutions are undergoing large-scale reforms aimed at creating a new development model,which shall be increasingly based on domestic consumption and innovation,instead of its past reliance on exports and huge investment in infrastructure.One of the most significant impacts of these changes will be the expansion of the already booming middle class in China,whose consumption will demand higher diversification and quality standards not only from the private sector,but from public services as well.Major Chinese companies must also shift their focus to internal consumers,while reducing their dependence on foreign markets.Some of these companies have already engaged in this change,embracing new technologies of production and moving to higher     

Artenschutz und Straßenplanung – Neues aus Leipzig

Zusammenfassung  In seinem Urteil zur Nordumgehung Bad Oeynhausen hat sich das Bundesverwaltungsgericht um eine Sch?rfung des Profils der im Rahmen der Fachplanung beachtlichen Anforderungen des besonderen Artenschutzrechts bemüht. Der Beitrag behandelt einige Kernaussagen der Entscheidung und widmet sich der Frage, ob der Praxis damit eine hinreiche Grundlage zur rechtssicheren Bew?ltigung artenschutzrechtlicher Konfliktlagen verfügbar ist.