On either side of a moat? Elite and mass attitudes towards right and wrong

This article develops a cognitive institutionalist account of mass and elite evaluations of political ethics, which is tested on a new dataset from the United Kingdom. The analysis explores the extent of contemporary disagreement among British political elites and those they represent by comparing responses to questions asked in a representative survey of the public with similar questions asked of incumbent MPs and parliamentary candidates. There are systematic differences between members of the public, candidates and MPs at both aggregate and individual levels – differences which can be accounted for with reference to the framing effects of Parliament as an institution. Candidates for parliamentary office display significantly more tolerance of ethically dubious behaviour than other members of the public. Within the elite category, elected MPs exhibit more permissive ethical standards than those candidates who are unsuccessful.     

LIVING WITH THE CONTRADICTIONS OF MODERNIZATION? EMOTIONAL MANAGEMENT IN THE TEACHING PROFESSION

The state education system in the UK has undergone significant transformation such that New Labour’s modernization policy embodies aspects of the marketized system, inspired by New Right thinking, with a concern for placing schools at the centre of the social inclusion agenda. In this paper, we explore the impact of the modernized agenda on teachers’ work and identify the tensions and contradictions which emanate from these policies. The research centred on interviews with teachers and headteachers in four school case studies and explores the changing nature of the profession by focusing on teachers’ emotional management. It is evident that at a time when a large proportion of what teachers do is subject to scrutiny and audit, the emotional and less definable elements of teaching have also increased but remain relatively unrecognized. The findings suggest that issues of emotional management bring into sharp relief the contradictions evident in the modernized agenda.     

CONSUMER COMPLAINTS IN PUBLIC SECTOR SERVICES

This article summarizes the findings of a recent research project investigating complaints handling in local government. It discusses the results of a survey of half the local authorities in England, to discover their complaints handling practices. The article also summarizes the results of a more limited survey of local authority consumers; this aimed to discover their attitude to and experience of complaining, and the level of awareness of their local authority's procedure. Finally there is a discussion about the desirability of formalized complaints procedures and the form they might take.     

A British Gender Gap? Gender and Political Participation

The Electoral Commission's recently published report Gender and Political Participation captures in a clear and accessible fashion the ways in which gender determines the nature of women and men's political participation in the UK. Analysing existing academic survey research it establishes that there is an overall gender gap in political activism with men more active than women. However, it also finds that there is no gender gap in voter turnout at national, regional, or local elections and that in some political activities, such as signing petitions or boycotting products, women are more likely than men to be active. The report also raises important questions about the consequences - substantive and in terms of legitimacy - of women's lower levels of participation in party politics, and suggests that political parties should ensure that greater numbers of women are elected to our political institutions.     

How Honest Do Politicians Need to Be?

This article reports findings from a recent survey of citizens' attitudes towards standards in British public life. It provides further evidence that people hold their political leaders to high standards, yet are often disappointed by the reality, and suggests that many citizens tend to blame the practice and institutions of politics for making politicians less honest and trustworthy than they would ideally like. The article argues that reforms to the political system are needed to regain the confidence of the population, but that the manner in which the most recent round of ethics reforms in the House of Commons were introduced may lower the prospects of their achieving this goal.     

The Feminisation of the Conservative Parliamentary Party: Party Members' Attitudes

Under David Cameron's leadership reforms have been made to the Conservative party's parliamentary selection procedures and distinct women's policy initiatives have been developed. This article, based on focus group data with party members, explores attitudes towards measures designed to recruit more women Conservative MPs. Broadly, we find that, despite widespread support for the principle of greater social diversity among PPCs, members are uncomfortable with the specific measures that have been introduced. This is largely on the grounds that anything approaching 'positive discrimination' should be eschewed in favour of the 'meritocratic' selection of candidates. Further, the members tend to resent central party 'interference' in what has traditionally been the domain of local Constituency Associations.     

Rethinking the Politics of the Shift Left in Latin America: Towards a Relational Approach

The shift left in Latin American politics has revealed critical weaknesses within the dominant structural, state‐ and society‐based explanations concerning the politics of development in the region. This article argues that while elements of each remain relevant, there is a strong case for adopting a ‘relational’ frame of analysis that can capture the specific ways in which the Left came to power, and the unfolding implications for democracy and development. This relational approach focuses on how the new social and political economy basis of the new ruling coalitions and alternative geopolitical alliances shape politics and the prospects for development in the region.