One Stop Shops for Public Services: Evidence from Citizen Service Centers in Brazil

Citizen Service Centers are government offices where different authorities are co-located and where several public services are offered in the same physical location. The goal of implementing such One Stop Shops for public services is to solve problems with a malfunctioning government bureaucracy for frontline service delivery. In spite of reforms in at least 70 countries, however, there are few evaluations. This paper evaluates the impact of Poupatempo (“Savetime”), a Brazilian Citizen Service Center reform that has inspired similar programs in other countries. We collect data on one of the most common errands at the Brazilian bureaucracy, driver's license renewal, and evaluate the impact of Poupatempo on the time, number of trips, and payments needed to undertake the renewal, and on other variables representing transaction costs, red tape, and transparency in the citizen-state interaction. Our difference-in-differences estimates indicate large reductions in the time expended by citizens and in proxies for transaction costs, but are less encouraging for the social quality of the licensing procedure, which we also evaluate. We discuss whether incentives to speed up processes prevailed where other steering instruments would have been more appropriate, and explore remedies. We also discuss limitations to establishing a true One Stop Shop.     

Rent-seeking with scarce talent: A model of preemptive hiring

In a standard rent-seeking contest, players optimally employ resources in an attempt to obtain the rent. Typically, it is assumed that these resources may be hired at any desired level at some exogenous per-unit cost. In practice, these resources often consist of scarce, talented individuals. We model a rent-seeking contest with scarce talent and find that talent scarcity leads to preemptive hiring by the player receiving the larger rent. This player hires all available talent and wins the contest with probability 1. This is true even when the difference in rents is small.     

The Politics of Competitive Tendering: Political Orientation and Attitudes towards Contracting Out among Finnish Local Politicians

Using survey data on Finnish local politicians (n = 364) we examine the extent to which political orientation affects attitudes towards and perceptions of competitive tendering in social and health service provision. Expectation of cost benefits turns out to be the most important factor accounting for willingness to increase the usage of competitive tendering. The perceived positive impact of tendering on local democracy is also related to local politicians' readiness to implement reforms. However, political orientation does have a strong effect on politicians' perceptions. We also consider whether there are mitigating factors that could mask the relationship between political orientation and attitudes towards tendering. We identify one such factor, municipal employment: public-sector employees form a kind of informal ‘interest group’ resisting public-sector reforms in municipal decision making. In general, our results suggest that macro-level studies on competitive tendering underestimate the effects of political ideology on local decision making.     

Sheikh Wahbah al-Zuhaili on international relations: the discourse of a prominent Islamist scholar (1932–2015)

In recent years, radical and violent Islamist movements – such as al-Qaeda and its offshoot the Islamic State in Iraq and Syria – have seized the spotlight. A corollary of this preoccupation has been the proliferation of studies on the political thought of radical Islamist figures such as Abu Muhammad al-Maqdisi, Ayman al-Zawahiri and Osama bin-Laden. By contrast, scant attention has been paid to the thought of moderate contemporary Sunni Islamist scholars. This article attempts to rectify this situation by focusing on the international relations discourse of a prominent Syrian Islamist thinker Sheikh Wahbah al-Zuhaili (hereafter Zuhaili). The article examines Zuhaili's views on three central and interrelated topics: (1) the nature and underpinning principles of international relations; (2) war; and (3) the role of international law and international norms and conventions in international relations. By shedding light on Zuhaili's thought and situating it in its proper ideational and historical contexts, the article concludes that radical Islamist ideology is at the periphery of contemporary Islamist conceptualizations of international relations while the epicentre is held by mainstream Islamists whose perspectives on international relations are fairly compatible with prevalent western views, especially those emanating from the Realist school.     

Personality and Turnout: Results from the Finnish Longitudinal Studies

Scholars in the field of electoral participation have for long been aware that turnout is strongly connected to sociopsychological variables such as religiosity, party identification, political interest and sense of political efficacy. The impact of personality characteristics has remained largely unexplored until recently. Based on the Jyväskylä Longitudinal Study of Personality and Social Development (JYLS, original N = 369), this article analyses the links between individuals' personality traits and their propensity to vote at ages 36, 42 and 50. The personality traits are measured by using the five‐factor model of personality consisting of extraversion, agreeableness, conscientiousness, neuroticism and openness to experience. The results show both extraversion and agreeableness to be positively associated with electoral participation, but the findings are not consistent at all ages. Finally, the analysis suggests that the effect of extraversion varies depending on the level of education. Whereas well‐educated people are more prone to be habitual voters regardless of their level of extraversion, among less‐educated respondents it has a more sizeable effect.