Organizational learning among senior public‐service executives: An empirical investigation of culture,decisional latitude and supportive communication

Abstract: For several years, organizational learning has been a concept of interest in the search for efficiency, innovation, and knowledge management in both the private and public sectors. In general, three determinants of organizational learning are identified in the literature: the organizational learning culture as a major determinant, the control or decisional latitude that individual employees have over their work, and the impact of supportive supervisor communication. However, little empirical research has been offered to substantiate the relationship between these variables. As part of the national Association of Professional Executives of the Public Service of Canada (apex) study on work and health, a representative sample of 1,822 public‐service executives were surveyed. Results showed that organizational learning culture and decisional latitude played an important role in the acquisition of organizational learner attitudes and behaviour. Supportive supervisor communication was not significantly related to individual organizational learning. This article offers unique empirical evidence concerning the relationship between organizational learning culture, decisional latitude and individual learning attitudes and behaviour. The discussion emphasizes the contribution of theoretical models of organizational learning and suggests future avenues of research. Sommaire: Depuis plusieurs années, l'apprentissage organisationnel est un concept interessant pour la recherche de l'efficience, de l'innovation et pour la gestion des connaissances, a la fois ans dans les secteurs privé et public. On retrouve generalement trois determinants de l'apprentissage organisationnel dans la documentation: la culture de I'apprentissage organisationnel comme determinant principal, le con‐trôle ou la latitude de décision que les employés individuels ont sur leur travail, et l'impact de la communication des superviseurs attentionnés. Cependant, peu de recherche empirique a été entreprise pour corroborer les relations entre ces variables. Dans le cadre de I'étude nationale de Aapex (Association professionnelle des cadres de la fonction publique du Canada) sur le travail et la santé, un échantillon représentatif de 1 822 cadres supérieurs de la fonction publique ont participéà un sondage.* Les résultats ont indiqué que la culture d'apprentissage organisationnel et la latitude de décision jouaient un rôle important dans l'acquisition d'attitudes et de comportements de l'apprenant organisationnel. La communication des superviseurs attentionnés n'était pas liée de manière significative à l'apprentissage organisationnel individuel. Le présent article offre une évidence empirique unique en ce qui concerne les relations entre la culture d'apprentissage organisationnel, la latitude de décision et l'attitude et les comportements lies à l'apprentissage individuel. Le débat met l'accent sur la contribution des modèles théoriques de l'apprentissage organisationnel et offre des pistes de recherche pour l'avenir.     

The role of public relations in non‐electoral participative democracy: a case study examining the effectiveness of district assemblies within Tameside Metropolitan Borough Council

This paper is concerned with how local councils might bring about the renewal of local democracy, and in particular, to the extent to which public relations might contribute to the process of renewal. To begin, the public policy literature is reviewed to investigate the concept of participatory democracy and its application in the UK. The role of local government public relations is then discussed and to the extent to which the concepts of public relations and local public participation are linked. The paper then goes on to describe and critically evaluate one particular case where a public relations strategy was used to effect participatory democracy through local forums or ‘district assemblies’. In the case of Tameside Metropolitan Borough Council, district assemblies were found to be successful examples of deliberative forums in achieving participatory democracy. They were well publicised and encouraged participation, and people thought that they made a difference to their community. However, the research raised questions surrounding the extent of community representation at district assemblies (including the publics targeted); and inclusivity in the structure and organisation of the meetings. The case raised the issue of power inequalities which public relations efforts alone cannot resolve in the democratic renewal project. Copyright © 2003 Henry Stewart Publications     

Cruelty to Animals and Violence to People

The topic of animal cruelty has been largely neglected by criminological researchers. However, studies suggest that children who are cruel to animals disproportionally tend to be violent to people later in life. Case histories of serial killers and mass murderers suggest that many were cruel to animals in their childhood. Furthermore, it is argued that cruelty to animals in a family tends to be associated with domestic violence, child abuse, and elder abuse. Unfortunately, much of the previous research was based on small, unrepresentative samples, with poor or no control samples and retrospective information. Prospective longitudinal surveys of large representative samples are needed. Family based prevention programs might be effective in reducing cruelty to animals, but experimental evaluations of such programs are required. The time is ripe for a major research program to advance knowledge about the causes and prevention of animal cruelty and its implications for criminology.     

Managing Intergovernmental Responses to Terrorism and Other Extreme Events

Coordinating response operations to extreme events is an extraordinarilycomplex task for public managers. The performance of the intergovernmentalsystem is examined in the context of the events of 11 September2001 from the theoretical perspective of complex adaptive systems.A model of auto-adaptation is proposed to improve intergovernmentalperformance in extreme events. This model is based on the conceptof individual, organizational, and collective learning in environmentsexposed to recurring risk, guided by a shared goal. Such a modelrequires public investment in the development of an informationinfrastructure that can support the intense demand for communication,information search, exchange, and feedback that characterizesan auto-adaptive system.     

Youth justice conferencing and police referrals: The gatekeeping role of police in Queensland, Australia

Youth justice conferencing in Queensland, Australia relies on the discretionary referral of young offenders by the police. The low rate of police referrals to conferencing is an ongoing concern for conference organizers. The research presented in this study explored Queensland police officers' training, experience, understandings of youth justice conferencing, and their individual discretionary policing style. The impact of these factors on officers' attitudes towards conferencing and their reported likelihood of referring to conference were examined. One hundred eighty-four Queensland police officers stationed in police regions where conferencing was available participated in the study. Of these officers, 15 percent had never heard of conferencing. Of officers who had heard of conferencing, 35 percent had received training, 21 percent had referred a young person to a conference, and 20 percent had attended a conference. Officers' understandings of conferencing were significantly related to their reported likelihood of referring a young person to a conference. The results indicated that to increase police referrals of young people to conferences, police need to be exposed (both through training and attendance) to the philosophy of and procedures involved in conferencing.     

Hybridity and Friction in Organizational Politics: New Perspectives on the African Security Regime Complex

ABSTRACT

Security governance in Africa constitutes a web of interactions between national, regional, and international organizations. This emerging ‘African security regime complex' receives growing attention in International Relations debates on international organizations (IOs). Most analysis, however, follows institutionalist and problem-solving approaches, centred on regulatory concerns. We offer a different perspective. Moving beyond dominant perspectives on organizations as either pre-given institutional ‘wholes' or rationalized ‘tools' of states, we instead unpack the ‘politics of organizations’, understood as the multiple processes and forms of agency through which organizations emerge, diversify and transform. In doing so, we bring IO analysis into conversation with debates on hybridity, friction and translocality.     

Networks as ‘laboratories of experience’: exploring the life cycle of the suffrage movement and its aftermath in Ireland 1870–1937

ABSTRACT

Applying an innovative conceptual framework this article presents an interdisciplinary re-appraisal of the suffrage movement and its aftermath in Ireland throughout the years 1870–1937. New social movement theory is utilised to consider how, in the words of the Italian sociologist Alberto Melucci ‘the submerged networks of social movements are laboratories of experience’. Going beyond the previously published work of each author, this article uses the sociological lens of ‘laboratories of experience’ to re-analyse aspects of the suffrage movement, female activism and the wider women's movement in Ireland. This application of social movement theory to female networks, their origins, aims and strategies, along with their interconnectedness, provides a more nuanced and detailed understanding of the ‘life-cycle’ of this movement. The article aims to demonstrate how an analysis of network dynamics and application of the concept of ‘latency’ is useful in further understanding the significance, impact and longevity of the women's movement in Ireland.     

Are transformational and transactional types of leadership compatible? A two‐wave study of employee motivation

Transformational and transactional leadership strategies have become prominent in public administration research, but it is unclear whether they are compatible or whether they could undermine each other. We examine the combined and interactive effects of transformational and three types of transactional leadership (contingent verbal rewards, material rewards, and sanctions) on employee work motivation, conceptualized as work engagement and intrinsic motivation. Panel analyses using repeated measures of 385 leaders and 3,797 employees show that transformational leadership and contingent verbal rewards increased employee motivation. However, simultaneous use of contingent material rewards undermined the benefits of transformational leadership. Thus, the motivational potential of service‐ or community‐oriented visions was undercut when leaders also appealed to extrinsic material motives. This could help explain why financial incentives do not always have the expected benefits in public organizations. We therefore argue that research and practice should pay more attention to how different leadership strategies work in combination.