远程开放教育中电大图书馆服务创新

随着网络的飞速发展和功能的扩充,远程开放教育的深入开展,电大图书馆应在发挥自身长期积累的资源、技术和管理优势的基础上,强化改革和创新,创新服务,适应现代网络信息社会的发展,适应远程教育的发展对电大图书馆的要求。     

城市积水考问政府公共服务能力

城市积水处理是城市基础设施建设的一部分,也是政府公共服务的一部分,更是对政府提供公共服务的能力和水平的考问和检验,面对严竣的积水现状,我国政府唯有强化公共服务能力,完善公共服务体系,才是治理之道。     

基于层次分析法的数字档案馆档案信息服务质量评价体系建构

科学的评价体系是数字档案馆档案信息服务质量评价顺利进行的前提。层次分析法为准确确定评价指标及权重提供了有效工具。文章运用层次分析法确定了数字档案馆档案信息服务质量的评价指标体系,为合理评价数字档案馆的档案信息服务质量奠定了基础。     

服务型乡镇政府的职能定位及构建

服务型乡镇政府是以公共利益为目标,以服务为行政理念,以法治为准则,以承担乡村公共责任为己任的新型政府。其职能可概括为提供公共产品,管理公共事务;培育农村市场,引导农民发展生产;完善社会管理,维护乡村社会稳定等三个方面。实现乡镇政府的职能转型需要从改革政府管理体制、创新政府管理方式、提高公务员素质等方面入手。     

关于"服务型工会"的实践和探索

经济多元化的发展使劳动关系和职工队伍日益复杂化,而当前经济危机的发展也凸显了创建服务型工会的迫切性,建设服务型工会,不仅是中央的指示,也是来自实践的需求,服务是比维护更为宽泛的概念,服务型工会更好地处理了服务大局、服务企业和服务职工三者之间的关系。创建服务型工会必须从改革工会自身入手,实现工会的全方位转型。     

多元主体视角下社区居家养老服务路径探索

在中国深度老龄化社会加速到来之际,社区居家养老模式的作用日益凸显。文章依据多元福利主义关于多元主体功能分担的原理,分析了中国社区居家养老服务多元主体（政府-社会-市场-家庭）之间功能冲突的现状。基于此,从多元主体责任分担的视角构建了四主体相互依赖的发展路径：要求政府在养老服务市场的引导中做到放权不越位,充分发挥社会组织的专业特长,坚持市场在服务配置中的基础性作用,培育老年人及其家庭的主动消费意识。总之,四主体良性互动和分担的居家养老服务市场的培育有赖于服务需求分级分类管理和充分竞争的养老服务市场的培育。     

Public Service Motivation Scholarship in Africa: A Systematic Review and Research Agenda

Although several literature reviews have been published on public service motivation (PSM), none of them focused solely on Africa. Adopting a systematic review of the literature, we analyse articles on PSM scholarship in Africa published between 2005 and 2017. We found that authors in African PSM is consistently increasing with their research published in highly ranked peer-reviewed journals. The antecedents and consequences of African PSM are similar to those of Western countries. Finally, respondents of African PSM scholarship are skewed towards “managerist” and students’ perspective. We proposed agenda for African PSM research with four key interest areas.     

Brexit: A Cliff Edge or a Small Bump in the Road?

It is becoming increasingly accepted, not least by the Prime Minister and opposition leadership, that the negotiation of a comprehensive trade relationship with the EU is necessary to prevent the UK economy falling off a ‘cliff edge’. This concern is shaping the UK's strategy towards negotiations with the EU and has provided at least part of the motivation for the UK to consider requesting a transition period to facilitate the Brexit process. But how accurate are these fears? What evidence is there for the existence of a ‘cliff edge’? How disastrous would it be for the UK to revert to trading with the EU on the same basis as most other countries in the world, namely according to World Trade Organisation rules? This article seeks to address these issues and it highlights a number of implications for policy makers which flow from understanding the available evidence a little more clearly.     

The Investment Approach to Public Service Provision

The investment approach to public service provision is now receiving considerable attention worldwide. By promoting data‐intensive assessments of baseline conditions and how government action can improve on them, the approach holds the potential to transform policy development, service implementation, and program evaluation. Recently, variations on the investment approach have been applied in Australia to explore the effectiveness of specific programs in employment training, criminal justice, and infrastructure development. This article reviews the investment approach, presents a Public Investment Checklist to guide such work, and discusses three examples. It concludes by considering the implications of investment thinking for the work of policy designers and public managers.