Forget “Blind Leading the Seeing” – Improving Public Service Management

The aim of this research is to identify the most effective public service management approaches for outsourced services. Our focus is on the phases of transition and service management post provider selection. To reach this aim, comparative case studies across sectors were conducted. The studied cases indicate that managing an outsourced service should not be a separate area of public management research nor practice, but rather a part of service management. Best practices in (outsourced) public service management are provided. Management focus on transition phase after provider selection, performance measurement, and evaluation will bring efficiency to public sector service production.     

Applying a Dynamic Performance Management Framework to Wicked Issues: How Coproduction Helps to Transform Young People’s Services in Surrey County Council,UK

ABSTRACT

This article explores how a dynamic performance management (DPM) approach can give policy makers a more integrated, time-related understanding of how to address wicked problems successfully. The article highlights how an outcome-based approach to solving wicked policy problems has to balance three very contrasting objectives of stakeholders in the policy making process – improving service quality, improving quality of life outcomes and improving conformity to the principles of public governance. Simultaneous achievement of these three objectives may not be feasible, as they may form an interactive dynamic system. However the balancing act between them may be achieved by the use of DPM. Policy insights from this novel approach are illustrated through a case study of a highly successful co-production intervention to help young people with multiple disadvantages in Surrey, UK. The implications of DPM are that policy development needs to accept the important roles of emergent strategy and learning mechanisms, rather than attempting ‘blueprint’ strategic planning and control mechanisms. Some expectations about the results may indeed be justifiable in particular policy systems, as clustering of quality of life outcomes and outcomes in the achievement of governance principles is likely, because behaviours are strongly inter-related. However, this clustering can never be taken for granted but must be tested in each specific policy context. Undertaking simulations with the model and recalibrating it through time, as experience builds up, may allow learning in relation to overcoming barriers to achieving outcomes in the system.     

Ten years after: revisiting the determinants of the adoption of municipal corporations for local service delivery

Research on the use of municipal corporations to deliver local and regional public services has evolved significantly in the past decade. Most of this work addresses the performance of this service-delivery mode in relation to local bureaucracies. However, much less is known about the drivers for the adoption of municipal corporations in the first place. This article reviews the main determinants of adoption – service characteristics, institutional and regulatory settings, political constraints and financial conditions – and highlights the need for comparative research across countries.     

Prison officers in Poland: A profession in historical perspective

This study concentrates on the changing nature of the prison officer profession in Poland as the country developed from a Stalinist satellite to a liberal democracy and member of the European Union. Drawing on a range of archival materials, the study also aims to demonstrate how a social institution is shaped by political forces. The analysis supports two theses. Firstly, because for two generations the prison system was deployed ‘against the people’, it is unsurprising that Polish citizens view prison officers in a negative light. Secondly, if prison staff wants to be recognised as professionals devoted to a decent and worthy task, they are likely need to deploy imaginative public relations.     

论警务活动人权保障与人的本性

人的本性给予人权,并在一定的历史条件下居于一定的经济结构和文化发展中。为了自身的自由生存、自由生活、自由发展以能够真正掌握自己的命运,必须具有人权。警务活动的主客体作为世界的主体,都具有人的一般本质属性。警务活动保障人权必须把警务活动的对象当做自然存在物、社会存在物、意识存在物、主体存在物来把握。     

社会资本：农村基层公共服务供给体制创新——以汕头市C村为例

随着税费改革的完成,农村追入後农业税收时代。大多数乡镇基层政府陷入“财空、责大、权小”的治理困境,其提供公共服务能力追一步弱化。因此,如何克服国家制度的有限性,发挥体制外精英提供公共服务的积极性,成了我们研究的课题。汕头市C村农村公共服务的成功做法一政府与社会力量借助社会资本合作互动,增加公共服务供给总量,对其他农村地区公共服务的提升具有借鉴意义。     

农村留守儿童健康成长的环境优化研究

农村留守儿童成长宏观环境可以归纳为以下四类:即国家和政府层面的有关留守儿童的法律政策环境;人口迁移流动背景下留守儿童减量化措施所构成的制度和发展规划性环境;新农村建设和"三农"问题解决背景下农村儿童工作特别是社区工作所构成的农村社区儿童工作环境;留守儿童问题及工作相关媒体宣传倡导所构成的传媒环境。针对上述4类环境及其优化进行分析并提出对策建议具有重要意义。     

对劳动价值源泉的现代经济分析

世纪之交,劳动价值论面临着社会经济现实的严峻挑战。本文通过对现代价值形成的各类问题的分析,证明了劳动仍是价值的唯一源泉,剔除了劳动价值论中某些不符合实际的传统结论,澄清了人们对这一理论的某些简单化理解,肯定了劳动价值论仍具有巨大科学意义,足以充当现代经济分析的基础理论和基本工具。     

“协助抓捕型”立功的司法认定——以接电话“稳住”同案犯行为为例

"协助抓捕型"立功是我国立功制度中的一种基本形式。构成立功不需要对行为人进行主观方面的认定。对于"协助抓捕型"立功中的其他协助抓捕行为,需要遵照体系解释的原则,将其他协助抓捕行为与法律明文规定的协助方式进行同类解释。抓捕的结果需要与行为人的协助行为具有刑法上的因果关系。接电话"稳住"同案犯的行为并未达到"协助抓捕型"立功所要求达到的程度与确定性,与抓捕的结果不具有刑法上的因果关系,不构成"协助抓捕型"立功。     

Integration of the Family Therapy Specialist into Public School Pupil Personnel Services

SUMMARY

The integration of a full-time family counseling specialist into the Pupil Personnel Service (PPS) Team of the modern public school is described. The roles of the present specialists are delineated as well as the problems inherent within the present Pupil Personnel Services Team. Inclusion of a family counseling specialist on the PPS Team would help schools avoid the antagonist position they find themselves in when a family opposes their suggestions and interventions. In such cases, the PPS Team attempts to wrest control of the case from the parents which subjugates the family, limiting the family's inherent resilience and strength. The family comes to resent the PPS Team, seeing them as blameful and controlling. Conversely, the PPS Team comes to resent the family, claiming it is “dysfunctional” in some way and using diagnostic labels to satisfy themselves that their “expert” actions are justified. This antagonist position in the schools arises more out of fear of litigation than good case management. We propose a new integration of family system and school system. Creation of a family counseling specialist who is highly trained in systems, narrative and structural/strategic family therapy could ameliorate this antagonist problem. Numerous functions for such a new specialty are listed as well as suggestions for including this member into PPS Team work.