Rethinking Conflict: Perspectives from the Insight Approach

In this article, the authors present the “insight approach” to conflict as an analytical and methodological framework that addresses the dynamic interactions between conflicting parties. According to the insight approach, conflict is relational, dynamic, and adaptive, generated from the responsive interpretive frameworks that parties use to construct meaning. Conflict arises as a result of parties' experience of what insight theorists call “threat‐to‐cares,” which generates defend–attack patterns of interaction between them. The authors suggest that rethinking the nature of conflict so that it is seen as an interaction embedded in meaning making enables conflict interveners to help parties gain insight into, and articulate, the values that are being generated, advanced, threatened, and realigned within the complex interactions that define us as social beings. In doing so, parties develop abilities to generate new patterns and solutions that can limit and even eliminate the experiences of threat that generate conflict between them.     

情感沟通、商家知识对客户忠诚的影响研究

把情感沟通区分为三个维度,把商家知识区分为选择产品的知识与使用产品的知识两个维度,同时把客户忠诚分为推荐购买及重复购买两类。在此基础上构建了情感沟通、商家知识对客户忠诚的影响。研究结果丰富了知识管理理论及客户忠诚理论,并对企业通过情感沟通、商家知识的管理来提升客户忠诚具有一定的启示意义。     

网络民意表达与地方官民沟通机制创新——对广东奥一网络问政平台的案例解读

伴随着网络时代的到来,公民通过互联网表达自身利益诉求和公共意见已成为一种普遍现象。为此,地方政府通过制度创新,建立网络问政平台,顺势关注和吸纳网络民意。这种官民沟通机制的建立,改变着传统的单向式决策模式,构建着“官民共治”的新型治理模式,并最终将推动国家与社会良性互动关系的形成。     

被告人与律师之间的辩护冲突及其解决机制

被告人与其辩护律师之间的辩护冲突是我国辩护实践中的一个突出问题,这一问题无论在理论上还是在实践中都没有得到很好的解决。域外处理辩护冲突有两种模式：一种是以美国为代表的“当事人主导辩护”模式,另一种是大陆法系国家的“律师独立辩护”模式,两种模式分别有其形成的内在机理和运行逻辑,且各有利弊。我国辩护冲突的解决应当借鉴“律师独立辩护”模式之所长,实现从“绝对独立”向“相对独立”的转型,并通过“辩护协商”的工作机制预防和化解辩护冲突。     

浅谈词汇的文体意义对语言交际的影响

词汇的文体意义是其关联意义的一种,具有重要的语用价值。但在很多时候,由于交际者使用文体意义不同的词汇,而影响交际的进行,或是由于对词汇的文体意义把握不当(如忽略了现实的语境)而使交际无法实现。讨论词汇的文体意义,并重点论述其在语言交际中对交际目的,交际过程和交际者的影响,对于研究词汇的文体意义具有借鉴作用。     

沟通与调适：“警察公共关系建设”研究文献综述

从2003年全国公安宣传处长会议上正式提出警察公共关系的理念至今,关于警察公共关系建设的理论研究和实践在全国范围内不断展开。本文对近年来关于警察公共关系建设研究的文献进行梳理,运用行动与结构的相关理论分析和总结警察公共关系中的要素及其关系。     

简析俄国东正教传教士团在早期中俄文化交流中的作用

中俄两国的文化交流是两国关系史上的重要组成部分,在一定程度上影响、制约着两国政治经济关系的发展和变化。在早期中俄文化交流中,俄国东正教和传教士团扮演了文化使者的角色,是中俄文化交流最重要的桥梁。尽管他们的活动带有一定的政治目的,但在客观上却为促进中俄两国的文化交流和人民之间的了解发挥了促进作用。     

Cyberspace,simulation, artificial intelligence,affectionate machines and being human

Abstract

This article focuses on the question whether the technologically enabled advent of ‘virtual reality’ or ‘cyberspace’ has a significant impact on human experience of the world. Gilbert Germain's work on Virilio and Baudrillard gives greater insight in this regard, specifically regarding cyberspace as the new ‘frontier’, and focuses on the alienating effects of cyberspace regarding the human life-world. Turkle's recent work regarding robotics similarly points to a fundamental shift in human attitudes towards ‘embodied’ artificial intelligence, especially concerning its capacity for affectivity, which further marks a turning away from the complexity of human relationships in favour of supposedly uncomplicated ‘machine relationships’. Derrida enables one to better understand the changing relation between humans and machines in terms of the reconfiguration of human subjectivity. Together with Turkle's work in this domain, it points to a surprising ‘reconfiguration’ of conceptions regarding being human. Finally, Feenberg's retrospective on the fraught relations between humans and technology, as reflected in various fictional and theoretical works, as well as social developments, provides a suitable conclusion, given his affirmative remarks on the prospects of human autonomy in relation to the Internet.     

Identity and culture in theorising African perspectives of communication: The case of an African cinematic model

Abstract

Since communication refers to the sharing of information by any effective means, there is no doubt it entails the ability to make meaning of realities. In this sense, communication is cultural as much as it is human. Since that is the case, its theories cannot be fabricated in the abstract, but must be anchored in people's everyday lifestyles and cultures. Hence, like every other discipline, Africanising communication science is as much a possibility as theorising its perspectives from African contexts and experiences. Focusing on the negative challenges confronting the continent might make scholars see only the difficulties that problematise the application of theories to Africa's reality, which only betrays the Anglo-American stereotypical views of the continent. The argument is made here that the starting point of any theory of communication has to lie with the identity and culture of those involved in the communication process. Specifically by using selected films from Africa, this author considers the exploration of African identity and culture (from a bottom-up paradigm) as the primary starting point to tease out relevant theories of communication for and from an African cultural context.