“被迫”与“自愿”：民办教育企业课程咨询员加班现象研究 —— 基于对 T 市 DN 公司的田野调查

随着经济的快速发展,白领群体因频繁加班导致的"过劳死""抑郁症"现象层出不穷,白领群体的"加班"已经成为当前职场中的常见现象。近些年又出现了"无薪加班""自愿加班"等一些新的加班现象,极大地影响了白领群体的生活质量甚至身体健康,因此受到了学术界的广泛关注。其中,"民办教育机构课程咨询员"的自愿加班不容忽视。调查发现,种种"自愿加班"背后其实隐藏着难言的"被迫手段"。研究选取T市一家大型民办IT教育机构的课程咨询员作为调研对象,利用布洛维的"赶工游戏理论"和戈夫曼的"拟剧理论",同时引入"关怀文化"的概念对加班的维持方式进行探索。研究得到三个结论:1.民营企业管理者在制定"游戏规则"时,"后台规则"是导致加班的根本原因;2."关怀文化"是缓解两种规则冲突的调和手段;3."自愿加班"现象虽然看似是员工极具奉献精神的体现,但实际上背后是由一整套制度逻辑所"推动"的。     

Fostering Constructive Action by Peers and Bystanders in Organizations and Communities

Peers and bystanders play important roles in organizational and community conflict management. Bystanders often learn relevant information and have opportunities to act in ways that can affect three of the basic functions of a conflict management system (CMS.) They can help (or not help) to identify, assess, and manage behaviors that the organization or community deems to be “unacceptable.” Examples in which bystanders play important roles include sexual and racial harassment, safety violations, unethical research, national security violations and insider threats, cyber‐bullying and cyber‐sabotage, violence, fraud, theft, intimidation and retaliation, and gross negligence. Bystanders often are a missing link in conflict systems. For the purposes of this article, I define peers and bystanders as people who observe or learn about unacceptable behavior by others, but who are not the relevant supervisors, or who knowingly engage in planning or executing that behavior. I define CMS managers as all those people, including line managers, who have responsibility for managing conflicts. Conflict managers face many challenges in fostering constructive behavior from bystanders. The interests of bystanders may or may not coincide with the interests of conflict systems managers in an organization or community. Bystanders often have multiple, idiosyncratic, and conflicting interests, and experience painful dilemmas. In addition, peers and bystanders, and their contexts – often differ greatly from each other. Blanket rules about how all bystanders should behave, such as requirements for mandatory reporting, are often ineffective or lead to perverse results. Bystanders are regularly equated with “do‐nothings,” in the popular press. In real life, however, helpful bystander actions are common. Many bystanders report a wide variety of constructive initiatives, including private, informal interventions. In this article, I report on forty‐five years of observations on bystanders in many milieus. I present what bystanders have said are the reasons that they did not – or did – take action, and what can be learned to help organizations and communities to support bystanders to be more effective when faced with unacceptable behavior.     

The role of universities in the promotion of worker protection: UCLA labor occupational health and safety program as a model for countries with developing economies

ABSTRACT

Protection of the workers’ health in countries with developing economies is increasingly important because of the adverse effects of globalization, along with changing industrial relations, the rise of precarious work and outsourcing, and the decline in unionization. In this study, I examine whether the institutes created by universities might serve as an interface between workers, academia, and state agencies, and provide assistance for both improving workplace conditions and enforcing occupational health and safety rules. I describe the history of one such effort: The Labor Occupational Safety and Health Program (LOSH) at the University of California, Los Angeles (UCLA). Using a review of written sources along with participatory observation and interviews as methods, I found that the challenges faced by LOSH historically have important parallels in countries with developing economies today. Ultimately, university-based occupational health programs like LOSH need to be followed in other parts of the world and be supported by governments if the mission to reduce workplace injuries and diseases is going to be realized in the United States and in other countries.     

Exploring a constructivist redesign of youth work training: transformative-oriented learning and trainer development

Abstract

Two small-scale studies were conducted to investigate the viability of a constructivist learning design for a 25-hour child and youth care training program. The first study investigated transformative learning conditions, belief change processes, and practice change. The second study explored a trainer’s development of transformative learning instructional practices. Results of study 1 indicated the training program fostered transformative learning conditions, practitioner reflection on practices, and changes in practice. The process of belief change differed by participants, with evidence of both transformative-oriented and nontransformative learning. Study 2 found the trainer’s change from a transmission to a transformative approach to teaching required shifting beliefs about types of effective teaching, greater attunement to practitioner points of view and the process of learning, and appreciation of practitioner initial resistance to training. The findings provide preliminary evidence for the viability and effectiveness of a constructivist approach to training and the process of trainer development for fostering transformative-oriented learning.     

推行工资集体协商的实践与思考

在中国特色社会主义的现实环境和“党政主导、工会运作”的维权机制下,国有及其控股企业要带头开展工资集体协商,这是有所争论的理论与现实问题。面对国有企业在建立职工工资正常增长机制和权益维护方面存在的问题,企业利益与职工利益之间存在的矛盾,国有企业要发挥较好的民主传统和健全的政工体制优势,率先搞好工资集体协商,进一步健全企业民主管理机制,为实现科学化、规范化管理打下更坚实基础。     

我国企业劳动关系和谐指数评价指标之研究

从理论上讲,政府、企业和员工处于互信互利、相互配合、相互包容、共同发展的一种状态是劳动关系追求的和谐状态,这种和谐状态不是一种表面的感知,而是可以通过劳动关系和谐指数的主客观指标值来把它显现出来。劳动关系和谐指数评价体系从员工、企业、政府三个角度入手,对员工满意程度、企业法律法规的执行情况、政府目标任务的完成情况进行综合评价。构建理性的、科学的劳动关系和谐指数评价体系,对于我国构建和谐劳动关系、缓解劳资纠纷和用工紧张具有重要意义。     

Labeled clanization: the social structure of a Third Line enterprise*

This work focuses on the Third Line workers, who were secretly located in the remote mountain areas and fully untapped in the studies of Chinese labor politics. In this study, I show that the Third Line workers mainly originate from three different groups: the transferred workers, the returned educated youths, and the demobilized soldiers. These three origins served as different labels signifying the characteristics that each group had in common. In the workers’ quotidian interactions, these labels were meaningfully and closely associated with the workers’ occupational opportunities in the factory and shape their mutual perceptions and attitudes toward one another. As a result, the high degree of isolation gradually shaped the social structure of the Third Line workers toward a model of ‘labeled clanization.’ In the light of this unique social structure, I further argue that the widely accepted organizational dependency of Chinese urban danwei system needs to be reconsidered.     

关 于 民 办 高 校 人才 培养适 应 市 场 需 求 的 研 究

民办高校的人才培养模式必须适应市场需求,在社会经济体制改革和高等教育发展转型的背景下,民办高校人才培养模式对市场需求的适应性存在着许多亟待解决的问题。而解决民办高校人才培养适应市场需求的主要途径有:一是重视对领军人物的引进与培养,稳步提升师资水平;二是合理定位,加强专业内涵建设;三是改进课程设置,强化实践教学;四是创新人才培养途径和方法,满足人才培养的市场需求。     

Feedback on Forensic Mental Health Assessments in a Juvenile Court Clinic Certification Program

Public-sector mental health systems have set forth specialized practice competencies for forensic mental health clinicians conducting court-ordered examinations. This study examined a sample of feedback letters to clinicians who submitted mid-training and final reports for review as part of the requirements for certification as a juvenile court clinician. The most common feedback points were insufficient/irrelevant historical data, problems with clarity/organization of the report, problems with interview/mental status examination, and problems with competency to stand trial data/opinions. Clinicians had fewer deficiencies in their final report compared to their mid-training report, supporting the perspective that forensic training and supervision is associated with better quality reports.     

The use of mindfulness to promote ethical decision making and behavior: Empirical evidence from the public sector in Thailand

The study has two main purposes. First, the study explores core ethical values and behaviors from the perspective of Thai public service organizational leaders. Second, the study investigates the extent to which public sector leaders in Thailand consider Buddhist-based mindfulness practice to be a potentially effective mechanism for reinforcing core ethical values and behaviors in the public sector in Thailand. Using interview data derived from in-depth semi-structured interviews with 12 senior public sector officials in Thailand, the analysis elicits four dimensions of core ethical values and behaviors that are perceived by Thai public service organizational leaders as central to ethical behavior in the public sector. The study also sheds light on the interviewees' positive perceptions towards mindfulness and the role its associated practices can play in promoting ethical decision making and behavior in the public sector in Thailand.