我国地方政府间公共服务协商提供的得与失——基于长三角地区的探索

由于生产要素的跨区域流动以及政府某些行为的外部效应,地方政府辖区间衍生了大量公共服务协作提供问题。这些问题依靠单个地方政府往往难以解决,必须寻求毗邻地区地方政府的集体协商与合作治理。地方政府间公共服务协商提供是指由各地方政府、部门或其他社会参与者构成的协商主体,围绕一定的合作议题,运用一定的协商手段,协商提供公共服务。长三角地区地方政府间公共服务合作走在全国前列,探索其协商提供公共服务所取得的经验,可为其他地区提供参考。     

One Small Step at a Time: Implementing Continuous Quality Improvement in Child and Youth Mental Health Services

Continuous quality improvement (CQI) is increasingly being adopted by health care, including child and youth mental health services. As part of the commitment to ongoing quality improvement, child and youth mental health teams in the Fraser region in British Columbia undertook CQI projects over a one year period (2007–2008). The projects covered a range of domains and service features and staff gained experience in developing projects. Patience, management support and ongoing dialogue were key elements in the implementation of CQI. Three projects are highlighted to illustrate how teams developed their own unique projects and the outcomes.     

Chapter 17: The Community as an Advocate for Youth:

State treatment foster care programs established by the National Youth Advocate Program are described in terms of youth served, homes established, treatment program, implementation problems, and evaluation procedures.     

The Development of a Parent Support Group as a Means of Initiating Family Involvement in a Residential Program

SUMMARY

Working with the families of children in residential care is critical to the success of the placement. For a variety of reasons, parents of adolescents in one residential setting were not receiving adequate services during placement. A parent support and education group was designed and implemented to provide opportunities for parents to access support, learn new parenting skills and, ultimately, optimize their relationships with their children. The responses of both parents and staff to this program were favorable. The group is now a regular component of the organization's range of services, and served as a springboard to enhance family involvement in other program areas.     

Mine host is searching for a ‘neutrality’ principle!

This article examines the Advocate-General's comments on the ‘hosting’ provision in the eCommerce Directive (00/31/EC). He suggests the existence of a ‘neutrality’ principle in respect of intermediary liability, which operates irrespective of an intermediary's knowledge about the legality or otherwise of the hosted content. This article critically examines this suggestion within the broader debate about the role and responsibilities of intermediaries in a cyberspace context.     

城乡公共服务一体化问题探讨

城乡公共服务一体化是我国经济社会一体化的必然要求,是统筹城乡发展、构建和谐社会的内在需求。文章讨论了公共服务均等化与城乡公共服务一体化的关系,论证了城乡公共服务一体化的现实必要性,同时围绕我国城乡基础设施、公共教育、公共卫生和社会保障等方面公共服务的现状及对策展开了探讨。     

完善社会保障体系问题研究

社会保障是现代国家最重要的社会经济制度之一。目前,我国社会保障存在的问题主要是:立法不健全;覆盖面窄;资金缺口大;管理和服务职能不到位等。面对新形势下我国人口老龄化、社会转型中的失业和贫困加剧等问题,对策应是:进一步规范社会保障体系;建立健全反贫困社会服务体系;多渠道筹措社会保障资金;确保社会保障基金的安全与增值;建立社会保障基金监管体系等。     

政府公共服务外包研究综述

本文就政府公共服务外包问题国内外研究现状作一综述,并指出研究的不足,及对我国的启示。     

Is it really performance that is measured？ A reflection of the South African Government＇s performance management system

The institutionalisation of performance management in the South African public service is a post-1994 intervention necessitated by the need to counteract the legacy of poor performance in public service institutions. Performance management as an integrated system is not a standalone intervention, but has direct links with other organisational processes. At both the micro- and macro-levels, PMS （performance management system） recognises institutional performance relationships between individuals＇, teams＇ and departments＇ performance contributions for attaining government performance targets. These institutional performance relationships in the South African public service have attracted excessive attention, whilst their performance impact in communities has been overlooked. In addition, the interdependence between the dichotomies of PMS： institutional performance relationships and performance impact have also been overlooked. In the South African context, this condition creates a disparity in terms of which government employees are rewarded for outstanding performance, whilst targeted beneficiaries express dissatisfaction, often with violent protests, over government＇s performance in the delivery of basic services. The protestors cite poor service delivery in prioritised key performance areas of the South African Government. The granting of performance rewards to government employees is an expression of performance excellence, which should translate into quality service delivery. Such delivery should not only meet the levels of service delivery expectations of targeted communities, but should also result in their total satisfaction. The article is founded on the basis that any disparity between targeted beneficiaries＇ service expectations and level of satisfaction can be linked directly to government progress in PMS implementation.     

Local administration of community psychological servicest

The paper examines the necessity of delivering community psychological services and outlines the role of local government. The research employs both quantitative and qualitative techniques, primarily surveys, questionnaires and interviews. There are increasing psychological problems in China, in particular in first-tier cities such as Shanghai. Municipal administration of said services is discussed in terms of location, community awareness and attitude. Moreover, the extensive use of civilian volunteers, managed by the local government, is analyzed since it is integral to the effective delivering of community psychological services. The case of Liangcheng Community presents positive results achieved in delivering psychological services. It describes the experience of local administrators as well as their focus. Furthermore, the study looks at the consciousness of staff, the involvement of civilian volunteers, the available funding and the support of professional institutes. This paper also discusses the main reasons of the shortage of delivering these services in most communities in China. They are to be a lack of supervision from the central government, poor awareness of local administration, a severe lack of relevant skills and experiences in this field, and ineffective implementation by local administration. Finally, the paper attempts to make clear the daunting challenges faced by the local administration in dealing with this serious social issue in China. Besides the huge number and the types of mental illness, there is also a shortage of professional people. Public perception needs to be changed and more funding should be redirected into the necessary services.