志愿服务主体法律关系探讨

近年我国志愿服务事业得以蓬勃发展,亟需将志愿服务纳入法制化轨道。志愿活动中纠纷的处理、责任的承担等,都需要首先对志愿服务主体法律关系予以明确界定。志愿服务的核心精神自愿性、无偿性、利他性决定了志愿者、志愿者服务组织、志愿者服务对象之间的关系建立在具有服务与帮助性质的帮工合同、委托合同基础上。志愿服务主体地位平等,志愿服务导致的损害,责任方应承担民事侵权责任。     

市场化政策工具视阈下农村公共服务体系创新探析

由于长期受城乡二元经济结构战略的影响,我国农村公共服务持续性的供给不足一直是农村建设和发展的掣肘。当前农村公共服务主要由政府来提供,这种单一体制导致了农村公共服务供给效率低下、种类单一及结构失衡等问题。运用民营化、用者付费和特许经营等市场化政策工具可有效破解公共服务有效供给的难题,创新农村公共服务供给体系。     

政府购买公共服务研究

政府购买公共服务是政府提供公共服务的一种新理念、新方法,它有利于实现政府职能的转变,有利于提高公共服务的供给效率,也有利于促进社会组织的发展。积极推进这项改革,需要树立服务型政府理念,健全政府购买公共服务制度,完善监督和评估机制,促进社会组织的发展,同时也需要为其营造良好发展环境。     

后小康时代我国相对贫困治理的挑战与应对

在全面消除绝对贫困后,我国的贫困治理已转向相对贫困.当前,我国的国际方位、发展方位、社会主要矛盾发生了历史性变化,相对贫困治理也面临着相对贫困人群瞄准难、相对贫困扶持精准供给难、"能力贫困"及"精神贫困"韧性大、碎片化与系统化矛盾调和难等挑战.后小康时代,应构建相对贫困治理长效机制,织密多维动态识别、政策统筹衔接、持续...     

Reduced payer's liability for unauthorized payment transactions under the second Payment Services Directive (PSD2)

In 2015, the European legislator enacted the second Payment Services Directive, which, among other things, determines the payer's liability for unauthorized payment transactions. This paper will show that PSD2 has widened its scope and further reduces the payer's liability for unauthorized transactions, for example by making it impossible to hold the payer liable in case no strong customer authentication has been applied, by requiring supporting evidence to prove the payer's fraud or gross negligence and by applying the same rules when unauthorized transactions are initiated through a payment initiation service.     

Banking in the cloud: Part 2 – regulation of cloud as ‘outsourcing’

This paper looks at EU banks' use of public cloud computing services. It is based primarily on anonymised interviews with banks, cloud providers, advisers, and financial services regulators. The findings are presented in three parts. Part 1 explored the extent to which banks operating in the EU, including global banks, use public cloud computing services.Part 2 of this paper covers the main legal and regulatory issues that may affect banks' use of cloud services. It sets out how EU banking regulators have approached banks' use of cloud services and considers regulators' lack of cloud computing knowledge. The paper further considers how the regulation of outsourcing applies to banks' use of cloud services, including whether cloud computing constitutes “outsourcing”. It analyses the contentious issue of contractual audit rights for regulators as well as legal and practical issues around risk assessments, security, business continuity, concentration risk, bank resolution, and banking secrecy laws.Part 3 looks at the key contractual issues that arise between banks and cloud service providers, including data protection requirements, termination, service changes, and liability.All three parts of the paper can be accessed via Computer Law and Security Review's page on ScienceDirect at: http://www.sciencedirect.com/science/journal/02673649?sdc=2. The full list of sources is available via the same link and will be printed alongside the third part of the article.     

数字政府建设中的政务服务

本文基于新公共管理和新公共服务两大理论的学理分析,剖析了数字政府建设中政务服务效能提升的制约瓶颈并提供了相应的对策建议.分析结果表明:分散的政务服务抑制了服务效能、异向的政务数据影响了业务协同、失衡的供给能力制约了发展水平.研究结论认为,优化政务服务基础平台、完善政务信息共享机制、提高政务服务供给能力是数字政府建设中政...     

Postal Service Reforms in Solomon Islands of the South Pacific: Evaluating Consequences for Public Service Delivery and Customer Satisfaction

The changing environment of the postal sector over the last decade has increased the urgency for governments worldwide to re-examine regulations governing how their public postal administrations operate. The need to increase service efficiency and quality is a critical strategic focus, given the increasing technological competition, rising operational costs, and changing customers' needs and expectations. There are many success stories, particularly from developed countries, highlighting improved service quality following corporatization of their public postal administration. This particular study revealed that reforms of the Solomon Islands postal service have had some positive influence on the level of customer satisfaction.     

Does User Co-Production of Public Service Delivery Increase Satisfaction and Trust? Evidence From a Vignette Experiment

Whereas it is assumed that involving users in the delivery of public services yields more positive evaluations of those services, this study shows that levels of satisfaction and trust are not necessarily positively affected by such user co-production. An experimental vignette design among students (n = 174) is used to analyze the differences concerning trust and satisfaction between co-produced and non-co-produced public services. In some cases, the results suggest, co-production actually leads to less satisfaction and trust. This might be explained by the self-serving bias, which states that co-producers take credit for success but blame service providers for failure.