‘The unfinished business of democratization’: struggles for services and accountability in South African cities

At the end of July 2009, South African cities became the terrain of violent protests. Several reasons lay behind the social unrest, but protesters were particularly vocal in demanding basic services and houses, reminding the newly elected president of his electoral promises of delivering to the poor. This article analyses two of the most prominent post-apartheid social movements that in the past decade have been confronting the state on issues of services and accountability. These struggles reveal the limits of the unfinished democratization and the dysfunction that characterizes policy and decision-making processes at the local level. These movements are contributing through their existence and actions to the deepening of democracy by creating new spaces for political confrontation and participation that can influence local governance and enhance development.     

Local Processes of National Corruption: Elite Linkages and Their Effects on Poor People in India

This paper provides a bottom–up view of national corruption in India and presents a framework of corruption involving three actors: bureaucrat, politician and legitimate claimant. The paper then focuses on the public service provision of social security in an Indian village and the role of elites in perpetuating the corrupt practices to access this public provision. This study is based on an extensive fieldwork and uses network data. First, I show that the political elite bridges the ‘structural hole’ between the institutions of state and society, have the advantage of information, referrals and are the main beneficiary of local corrupt practices. Second, factional politics is carried out through the use of corruption and it results in exclusion of the poor persons from the welfare rights to which they are entitled. The paper also explores how the local processes of corruption interact with state-level processes and shows how protest against corruption is silenced.     

Institutionalising a National Approach to Performance Reporting: Lessons from Two Decades of Experience with the Report on Government Services

The Report on Government Services (RoGS) to the Council of Australian Governments (COAG) is considered an exemplar of benchmarking in a federal system. Published annually since 1997, RoGS provides performance reporting in the form of cross jurisdictional benchmarking on an unprecedented scale and scope. This paper argues ROGS has institutionalised a national approach to performance measurement and reporting that is now at the centre of the COAG reform agenda. The paper examines the processes and institutional structures that explain how RoGS has transformed performance reporting for social infrastructure services. The final section provides a preliminary assessment of the impact of RoGS.     

Permanent supportive housing for domestic violence victims: program theory and client perspectives

The US Violence Against Women Act of 2005 allocated $10 million to support collaborative efforts to create permanent housing options for domestic violence victims. Such programs are relatively new and rare, and up to now little research has examined their efficacy. This research investigates one permanent housing option, the permanent supportive housing model, through an exploratory case study of a Connecticut-based program currently being developed. The study compares the program design articulated by administrators and advocates with perspectives of domestic violence agency clients.

Findings indicate important differences between the program activities and goals articulated by administrators, and those preferred by clients. Although everyone agreed that personal safety was a priority, administrators stressed independence and choice whereas clients sought a stricter, community-centered environment with time-limited stays. These themes can be used to develop hypotheses for larger studies and have important preliminary policy and program implications.     

Social services in interim housing programs and shelters

This study investigates the effectiveness in delivering social services of interim housing programs compared to shelters. Interim housing programs represent a new approach to housing and serving homeless adults, one which provides emergency housing in apartment-like units, and in which use of services is voluntary. Shelters tend to provide congregate care and to expect or rely on clients to access needed services in order to secure resources required to obtain housing. Analyses of original survey data, which correct for sample selection utilizing propensity scores, suggest that clients in interim housing programs obtain more professional, advocacy, and employment services than do clients in shelters. This differential service use is found to reflect not client incentives, but the service offerings and referrals made by the programs. In general, the findings suggest that interim housing programs hold particular promise in service rich environments. They also suggest that program contingencies are more important than certain individual client incentives in affecting service use. Finally, the results begin to suggest the value of this new, interim housing-based approach.     

我国基本公共服务均等化理念的逻辑变迁及其启示

公共服务均等化既是一个社会经济问题,也是一个伦理与政治问题,是人类社会发展到一定阶段的产物。建国后我国基本公共服务均等化经历了由"低水平的平均"到"非均等",再到"均等"的变迁过程,其所呈现出的倒U型变迁轨迹背后蕴含着深刻的政治、经济和社会文化逻辑。这一历史演进逻辑启示我们,必须坚持正确的发展观导向,奠定良好的经济基础,转变传统的社会观念,以确保我国基本公共服务均等化的顺利推进。     

Sexual Assault within Intimate Partner Violence: Impact on Helpseeking in a National Sample

Within intimate partner violence (IPV), sexual assault is often subsumed under the heading of physical abuse, but evidence suggests qualitative differences in outcomes when both types of abuse occur. This study explores the cumulative effect of sexual assault and physical abuse by a current or former intimate partner on helpseeking. Using a dataset of 1,072 IPV victims from 8 states, we found that women who had experienced sexual assault in addition to physical abuse (44%) used more help, but were also more likely to say that they did not seek help when they needed it. Among those who were aware of services, fear was the greatest obstacle to reaching out for help. Implications include the need for information on best practices in addressing the sequelae of both physical and sexual assault in victim service agencies.     

论"目的和效果"方法在同类服务认定中的适用

"目的和效果"方法是指WTO专家组或上诉机构在同类产品/同类服务认定案件中,欲意通过对成员方区分产品/服务的相关措施的目的和效果的考察,以认定相关产品/服务是否具有"同类性"的方法.在以往WTO争端解决实践中,"目的和效果"方法的适用存在较大的争议,不同案件的专家组或上诉机构对此观点不一,甚至截然相反.学界也对其适用是否具有规范基础、是否违反条约有效解释原则等问题展开激烈的探讨.     

Uganda's decentralised primary education: musical chairs and inverted elite capture in School Management Committees

Decentralisation policies in Africa increasingly place responsibilities and resources for the provision of public services in the hands of public bodies at the lowest level, for example in School Management Committees (SMCs). This paper questions whether elite capture, which is considered a major reason for the ineffectiveness of the management of public services at a national level, also characterises SMCs. On the basis of field research in Uganda, it is argued that elite capture does not trickle down to the lowest levels in the management of public services. Copyright © 2008 John Wiley & Sons, Ltd.