浅议案件的交互质量

案件的交互质量事关当事人的直观感受,集中体现了诉讼过程的质量评估,对提高案件的整体质量有意义。文章以当事人满意作为案件交互质量的评估标准,分别从有形因素、可靠因素、反应因素、保证因素和移情因素五个方面探讨了交互质量的内容和提高当事人满意的途径。     

Parameters in a Successful Process Outsourcing Project: A Case From the Ministry of Foreign Affairs,Finland

The purpose of this article is to analyze the success factors of a critical business process outsourcing project (visa issuing) of the Ministry of Foreign Affairs (MFA) in Finland. This has been done by mapping the success factors on the organizational “Star Model” of Galbraith (2002 Galbraith, J. 2002. Organizing to deliver solutions. Organizational Dynamics, 32(2): 194–207. [Crossref], [Web of Science ®] , [Google Scholar]). The reasons for success include strong employee participation, good communication, and, in particular, the commitment of the organization in St. Petersburg.     

Participatory Development and Reconstruction: a literature review

In the past decade researchers and development experts have been preoccupied by participatory development and reconstruction. Despite criticisms of its potential, it has been at the centre of development practices. This review of both published and unpublished literature aims to assess the importance of participatory development and reconstruction, especially its positive and negative characteristics. The paper shows that, despite its potentially transformative role, its main drawback rests in the power relations between elites and non-elites and that creating comprehensible ways through which non-elites can deal with these relations is one issue that needs additional research. Other issues that need more research are related to how to sustain the participatory development and reconstruction outcomes by increasing local ownership, and how to better involve existing structures and institutions (both state and non-state actors) in development and reconstruction efforts for poverty alleviation.     

Differences in the usefulness of communication channels,as experienced by gender and ethnic groups during their university selection process

Abstract

Recruiting students to enrol at a particular institution is becoming a competitive and challenging process for higher education institutions. Therefore, institutions should create efficient and effective ways of providing relevant information to prospective students during their process of selecting an institution. The major communication channels that prospective students consult during their selection process, and the usefulness thereof for students, are important knowledge imperatives for higher education institutions. In this study, 12 different channels of communication, considered by students during a typical higher education institution selection process, were investigated. A non-probability convenience sample of 1 241 first-year students from six higher education institutions in South Africa was drawn. Findings suggest that female students attach a significantly higher value to nine of the 12 communication channels, compared to their male counterparts. There were also differences between the ethnic groups in terms of the usefulness of events on campus, high school teachers, open days and campus visits, as well as university publications. Higher education institutions can use the results to develop communication strategies that are more student oriented, in order to reinforce their image and to reach students more effectively through the appropriate communication channels.     

Forensic DNA laboratory automation – Principles and guidelines

There is a lack of clear guidelines for project managers, laboratory managers and forensic scientists on strategies for the automation of forensic DNA laboratory processes and operational implementation of new technologies. This is reflected in the failure rate of projects in the forensic DNA testing environment. We present a set of guidelines and concepts important for forensic laboratory automation. Some case studies from past projects are presented. These consist of partial (or modular) automation (n = 2) and full automated robotically integrated systems (n = 2).Technology Management principles and concepts are crucial to prevent failure of projects, e.g. early adoption of untried technologies, and organizational factors. The future of laboratory automation is modular until such time as new discontinuous technologies will replace the need of the traditional manual laboratory configuration in totality.     

Caribbean Women's Migratory Journey

SUMMARY

For Caribbean women who leave their children behind to migrate to the United States, the decision-making process is filled with pain and fraught with ambivalence. In response to open-ended questions about their migratory journey, immigrant women who migrated to New York City describe the process-from initial thoughts about leaving their home country, through the actual move, to their early days in the United States. This case study examines the painful and difficult experiences of undocumented women as they balance feelings of freedom and exhilaration with the challenges of economic survival, leaving their loved ones behind, parenting children from a distance, loneliness, and adjusting to a new environment while supporting themselves and family members at home. This exploratory study identifies the significant milestones in Caribbean women's migratory journey-points at which they access internal and external resources. Practitioners will understand the process, and resources these women call upon. Both the process and the accompanying resources are vital to future work with immigrant women and their families, as well as those women considering migrating and leaving their children behind.     

论中国经济实力的运用问题

中国近年来并未因经济实力的上升而在对外关系中处于明显的优势地位,反而在国际政治中受到越来越大的压力,"实力上升"和"处境变差"成为了中国经济外交实践中愈加尖锐的矛盾。这主要在于中国的经济实力尚未充分利用,没有转化为对外关系中的实际影响力。经济实力运用过程中的国内损耗和实力资源跨部门流动受阻是造成这一困境的根源。因此,只有明确国家利益,综合运用大战略和策略,加强内部协调和对外战略机制建设,经济实力才可能得以有效运用和发挥。     

Agenda Control in the Israeli Knesset during Ariel Sharon's Second Government

How do multi-party coalition governments share agenda power? In principle, coalitions might allocate agenda power among their members by distributing special proposal rights, distributing special blocking rights, or both. The literature has prominent models embodying each polar possibility, with Laver and Shepsle's model envisaging that each party in a coalition has the ability to propose any bill(s) it wishes within the jurisdiction of a ministry it controls; and Cox and McCubbins' cartel theory envisaging that each party has the ability to block bills, thus necessitating collective bargaining over the overall agenda. This paper shows that agenda-setting in Israel is not consistent with the ‘ministerial dictatorship’ version of the Laver–Shepsle model but is consistent with the Cox–McCubbins model.