基于ISO9001的ERP质量管理系统研究

本文从理论上对ISO9001与ERP的融合进行分析,重点论述了ISO9001与ERP结合的实施要点,结合最新的质量管理理论和质量信息技术研究了质量管理信息系统的理念和方法技术,接着提出了基于质量信息集成的质量管理信息系统的智能化发展趋势,并对系统的设计方法进行了有益的探讨,为ISO9001质量管理体系在企业长期高效地运作寻求更为有效的手段。     

论应用ISO9000标准建立文档一体化质量管理体系

本文认为参照ISO9000国际质量标准,建立和健全档案质量管理体系是档案工作发展的一个珏然趋势。并通过对ISO9000标准的介绍来对档案工作如何建立质量管理体系提出建议。     

实验室认可概述

在实验室认可中，实验室不再是指传统意义上的进行实验的场所，而是指进行检测和（或）校准工作的组织。它既包括完成检测和（或）校准工作的实验场所及人员，也包括维护实验室正常运行的组织、管理结构和机制，为了证明实验室的管理及技术能力，保证实验室各种校准、检测科学、公正、客观、准确、可靠，获取社会各界的信任和国际间承认，必须建立完善的实验室质量管理体系，规范各项管理程序和技术程序。实验室认可正是基于这些需求而产生的，其精髓就是要建立规范的实验室质量管理体系。物证鉴定实质上是一种为司法服务的以检测为主的实验…     

Influence of public administration and environmental management performance of cement manufacturing in Malaysia

Environmental issues have become critical concerns of businesses worldwide where environmental obligations have grown substantially and companies have to be environmentally responsible. Malaysia has enacted the Environmental Quality Act 1974 and subsidiary Environmental Quality （Clean Air） Regulations 1978, Environmental Quality （Sewage and Industrial Effluent） Regulations 1979, Environmental Quality （Prescribed Activities） Order 1987 and Environmental Quality （Scheduled Waste） Regulation 2005. ISO 14001 environmental management system （EMS） standard designed to introduce environmental improvement into every aspect of a company＇s operations. ISO 14001 assists companies in creation of structured mechanisms for continuous improvement in environmental performance. There is a complex and dynamic relation between profitability and environmental concerns. The paper evaluates how ISO 14001 aids cement companies in operating continuous environment protection programs to minimize significant environmental impacts. This study analyzes the relationship between adoption of ISO 14001 to business performance and competitive advantage of Malaysian companies that provides insights into motivations and results. ISO 14001 has a positive impact on companies＇ performance, specifically on perceived environmental impacts. The companies recognized the need for ISO 14001 as an internal tool to maintain operations and management competitiveness. To adopt the ISO 14001 environment elements, it is necessary to have corporate culture that support complex operational activities in line with the top management commitment of the ISO 14001 policy and regulatory-compliant. ISO 14001 implementation was crucial in bringing about reduction of damage to the environment at operational level, and effective environmental management at management level, as well as improvement of the company＇s image and competitiveness at strategic level. Companies that export their products are expected to implement the ISO 14001 in order to maintain their competitive edge in the global market place.     

ISO Standards Addressing Issues of Bias and Impartiality in Forensic Work

The ISO/IEC 17020 and 17025 standards both include requirements for impartiality and the freedom from bias. Meeting these requirements for implicit cognitive bias is not a simple matter. In this article, we address these international standards, specifically focusing on evaluating and mitigating the risk to impartiality, and quality assurance checks, so as to meet accreditation program requirements. We cover their meaning to management as well as to practitioners, addressing how these issues of impartiality and bias relate to forensic work, and how one can effectively evaluate and mitigate those risks. We then elaborate on specific quality assurance policies and checks and identify when corrective action may be appropriate. These measures will not only serve to meet ISO/IEC 17020 and 17025 requirements, but also enhance forensic work and decision-making.     

Implementing management tools in Turkish public hospitals: the impact of culture,politics and role status

The government of Turkey has attempted to substantially improve the management of its public hospitals. However, an analysis of the performance of the quality certified hospitals finds only minor improvements. This study seeks to explain these disappointing results by interviewing 46 hospital managers and employees about the successes and failures of the management reform effort. The interviews suggest that traditional Turkish organisational culture often hinders attempts to decrease hierarchy, but, more positively, it also encourages the use of frontline teams and group rewards. Moreover, Turkey's hybrid system of allowing public doctors to maintain private practices has provided doctors with both the resources and the incentives to fight management reform efforts. Finally, organisational decentralisation in Turkey has evoked fierce political opposition, ironically even from many pro‐modernising forces that fear it could increase the power of Islamic fundamentalists. Turkey's experience suggests a number of broader points about management reform in non‐western societies. It suggests that decentralisation can often impede, rather than strengthen the other aspects of management reform; that a hybrid market organisation is often harder to move toward market efficiencies than a purely governmental one; and that national cultures should help guide the order in which reform tools are implemented. Copyright © 2008 John Wiley & Sons, Ltd.     

浅谈服务行业的ISO9000认证与咨询市场

“入世”将使服务行业的市场受到来自经济全球化的巨大冲击，为帮助、指导企业按ＩＳＯ９０００系列标准建立质量保证体系并取得认证证书，需要相应的专家队伍和咨询公司。从而又为另一个服务行业──咨询服务业的市场带来商机。     

浅谈ISO9000与学校质量管理

任何一种产品,任何一个企业在市场上能否立足,首要的因素是质量,这是市场经济的发展规律。同理,一个学校毕业生的质量和就业率是一个学校生存和发展的重要条件,毕业的学生是否受社会欢迎,是否符合社会的需要,毕业的学生是否能找到工作,关键的因素也是质量。笔者认为,将ISO9000质量管理体系标准运用于学校的质量管理是可行的。     

关于借鉴ISO9000标准建立民主管理质量体系的思考

ISO9000标准是当今世界的先进管理模式之一, 把 ISO9000 标准的相关原则应用于厂务公开工作之中, 能够使厂务公开成为企业法定的管理程序。通过借鉴惯标, 推进厂务公开工作朝着规范化、制度化、程序化的方向不断发展, 使厂务公开民主管理工作在企事业单位的改革发展中更好地发挥作用。     

运用ISO9000标准管理技术提高民主管理工作水平

运用ISO9000标准管理思想,创新厂务公开工作管理方式方法,对不断提升工作水平具有可行性。研究建立厂务公开工作管理体系,通过保证措施确保其有效运行,可以有效实现提升厂务公开工作水平的目标。