E‐government and public service quality in Ghana

This article contributes to the growing discourse on the potential of e‐government to transform the operations of public sector institutions, thereby improving public services. It does so by conceptualizing public service quality into efficiency, economy (cost reduction), customer satisfaction, and service accessibility and draws on qualitative data from the Ghanaian narrative for illustration. As previous studies have demonstrated, this study also affirms the potential of e‐government in improving public services delivery by increasing efficiency, reducing the cost of operations, expanding access to services, and achieving customer satisfaction. Yet, there remains a repertoire of challenges such as weak ICT infrastructure especially in towns and villages, incessant power outages and illiteracy, which are drawbacks to fully harnessing the benefits of e‐government in Ghana. The study recommends that these challenges should feature prominently in e‐government policies to increase the chances of solving them.     

浅谈职业院校日语教学质量的提高

为适应社会对外语人才高质量的要求,高校日语教学除保留传统教学的优势之外需要采取新的教学方式,加强日语基础知识教育的同时,把语言学习和文化学习相结合,培养学生的语言交际能力、大胆实践口语、增强独立学习的能力,以培养适应社会发展的综合型人材。     

警察临战指挥员个性心理品质刍议

警察临战指挥员的个性心理品质与临战活动的成败有着密切的内在联系。在临战活动中,临战指挥员的个性心理品质将直接影响其作战动机与指挥行为,决定其临战指挥工作的优劣成败。警察临战指挥员应具备怎样的个性心理品质,如何培养临战指挥员良好的个性心理品质是当前社会形势下公安工作需要思考的问题。     

论跨境数据流动的内涵与原理

通过以技术发展、作用对象和概念术语为视角对跨境数据流动的演进历程进行梳理,并分别从“数据” “跨境”和“流动”三个维度把握其内涵与外延,发现数据跨越国界并非跨境数据流动的必需环节,不发生地理位置变化的跨境访问也可实现数据被境外主体掌控的效果.因此,将跨境数据流动界定为一国非公开机器可读的数据,可被境外主体控制或处理的过...     

Political attitude estimation through Facebook like: a South Korean case study

Recently numerous studies are conducted to estimate the human personality from the online social activities. This paper develops a comprehensive model for political attitude estimation leveraging the Facebook Like information of the users. We designed a Facebook Crawler that efficiently collects data overcoming the difficulties in crawling Ajax enabled Facebook pages. We show that the category level selection can reduce the data analysis complexity utilizing the sparsity of the huge like-attitude matrix. In the Korean Facebook users’ context, only 28 criteria (3% of the total) can estimate the political polarity of the user with high accuracy (AUC of 0.82).     

发扬“工匠精神”对于振兴实体经济的现实意义

自2016年3月5日李克强总理作政府工作报告时首次正式提出"工匠精神"以来,党和国家领导人为振兴实体经济多次提出要发扬"工匠精神"。发扬"工匠精神"对于振兴实体经济有着重大的现实意义。我国实体经济在经济社会转型期表现出的发展缓慢问题,在国际市场上表现竞争力不强问题,根本原因之一就在于我国企业缺乏更多拥有"工匠精神"的高素质职工队伍。培育、关心尤其要大幅提高拥有"工匠精神"品牌职工的待遇和地位,是打造更多享誉世界的"中国品牌"的前提和基础。以弘扬"工匠精神"为目标的职工文化是振兴我国实体经济的有力抓手。     

Small Countries,Big Performers: In Search of Shared Strategic Public Sector HRM Practices in Successful Small Countries

This article compares strategic public sector HRM practices between 10 small countries that have consistently shown extraordinary economic, social, and governance performance. The fact that these small countries, which are traditionally considered to be disadvantaged, have become benchmarks of good government suggests they have uniquely maximized and leveraged their key resource: people. In search of novel lessons, we assess through secondary data how their public sectors have organized and institutionalized four key HRM activities: 1) selection, 2) appraisal, 3) training, and 4) compensation, and whether they engage in strategic, centralized efforts to architect and “bundle” these activities. Our exploratory case study findings show that these high performing countries employ various integrated efforts to attract the best and brightest into their public sectors, and train and reward them well, although they differ in terms of their centralization dynamics. We conclude our article with seven propositions for future research and implications for emerging small countries.     

Applying a Dynamic Performance Management Framework to Wicked Issues: How Coproduction Helps to Transform Young People’s Services in Surrey County Council,UK

ABSTRACT

This article explores how a dynamic performance management (DPM) approach can give policy makers a more integrated, time-related understanding of how to address wicked problems successfully. The article highlights how an outcome-based approach to solving wicked policy problems has to balance three very contrasting objectives of stakeholders in the policy making process – improving service quality, improving quality of life outcomes and improving conformity to the principles of public governance. Simultaneous achievement of these three objectives may not be feasible, as they may form an interactive dynamic system. However the balancing act between them may be achieved by the use of DPM. Policy insights from this novel approach are illustrated through a case study of a highly successful co-production intervention to help young people with multiple disadvantages in Surrey, UK. The implications of DPM are that policy development needs to accept the important roles of emergent strategy and learning mechanisms, rather than attempting ‘blueprint’ strategic planning and control mechanisms. Some expectations about the results may indeed be justifiable in particular policy systems, as clustering of quality of life outcomes and outcomes in the achievement of governance principles is likely, because behaviours are strongly inter-related. However, this clustering can never be taken for granted but must be tested in each specific policy context. Undertaking simulations with the model and recalibrating it through time, as experience builds up, may allow learning in relation to overcoming barriers to achieving outcomes in the system.     

经济转型升级中的和谐劳动关系构建 一基于准安市劳动关系状况调查的分析

通过准安市劳动关系状况的调查,发现其劳动关系领域存在的就业质量不高、劳动者素质有待提高、集 体劳动关系尚不成熟等问题,成为影响经济可持续发展的重要因素。为此,有必要从提高劳动者素质、推动高质量就 业、规范企业用工行为、加强工会组织建设以及完善劳动关系矛盾调处机制等方面构建和谐劳动关系,从而推动产业 结构调整,促进经济转型升级。     

创新与我国的大学生创业促进

创新是时代的命题,大学生创业是一种积极的就业措施,创新会给大学生创业带来良好机遇。大学毕业生是高等教育的"产品",促进大学生创业要进行高等教育"供给侧改革",实行适应市场的高等教育运行机制,扩大国家和社会对人力资本的投资,基于市场需求定位进行人才的培养。促进大学生创业有内外部两方面的措施:内部措施即提升大学毕业生的创业综合素质,包括专业知识技能、广博知识才学、优秀创业素质、创业实操技能和市场经济观念等;外部措施有发挥创业指导服务机构的作用,提升大学生创业教育的实效,拓宽大学生创业资金的来源,推进大学生创业立项审核制和招标制,持续帮助已立项的大学生创业项目等。