Design Thinking in Policymaking Processes: Opportunities and Challenges

Design thinking has the potential to improve problem definition and mechanism design in policymaking processes. By promoting greater understanding of how citizens experience government services, design thinking can support public managers who desire to enhance public value. In Australia, as elsewhere, design thinking currently remains separated from mainstream policymaking efforts. This article clarifies the essence of design thinking and its applicability to policy development. Five design thinking strategies are discussed, all of which have lengthy histories as social science methodologies. They are (1) environmental scanning, (2) participant observation, (3) open‐to‐learning conversations, (4) mapping, and (5) sensemaking. Recent examples from Australia and New Zealand are used to illustrate how these strategies have been incorporated into policymaking efforts. The article concludes by considering how design thinking might be more broadly applied in policymaking, and the training and resourcing requirements that would entail.     

Creating Stable Agreements in Marine Policy: Learning from the California South Coast Marine Life Protection Act Initiative

In this article, we examine the California South Coast Marine Life Protection Act Initiative stakeholder process, evaluate its shortcomings, and consider what could have been done differently. Our objective is to make recommendations to improve future multi‐stakeholder marine policy processes. In our view, while the South Coast stakeholder process had many positive outcomes, it failed to reach what we call here a “stable agreement.” Our analysis is based on two of the authors’ involvement (one as a facilitator and the other as a stakeholder representative) in the process and a post‐hoc survey of participants. We find that several ill‐advised process design and management choices significantly destabilized the negotiations, leading to an ultimately unstable agreement. We highlight four major problematic process design and management decisions, including the following: representation on the multi‐stakeholder group was imbalanced, the pre‐meeting caucuses were not paired with training in interest‐based negotiation, adequate incentives to negotiate toward a consensus agreement were not provided, and the use of straw voting at one point in the process was unclear and inconsistent. As a result of these and other process design and management flaws, many stakeholders believed that the process was biased and that their ends would be better achieved by anchoring negotiations and engaging in positional bargaining. Ultimately, this meant that near‐consensus on a single cross‐interest marine protected area proposal was not reached, the scientific guidelines put forth were not fully met, the process was not and is not viewed as fair by the stakeholders directly or indirectly involved, and the marine protected area regulations lack broad‐scale support. These pitfalls of the South Coast stakeholder process could have been avoided had the management and facilitation team consistently followed best practices in dispute resolution. We recommend that future marine planning processes learn from this example, particularly those occurring in highly complex, urban ocean environments.     

Voting void? Young South Africans,elections and the media

In May 2014, many of South Africa’s young citizens had the opportunity to vote in national elections for the first time. Youths who were born post-1994 (often referred to as the ‘Born Frees’) are the first generation of South Africans who live in a democratic country and hold no individual memory of life under apartheid. These young South Africans were born during a period of democracy, a time of transition and of great hope for the future. As a result of having been born outside the confines of apartheid racial segregation, they are expected to be racially integrated with their peers. The expectation which comes with the freedoms fought for by previous generations is that the youth will take up formal democratic practices, such as voting and engaging with parliament. However, during the recent national elections, the youth turnout revealed surprising differences amongst the 18–29-year age group. Young people aged 18–19 opted not to take up the right to vote – in fact, only 31 per cent of them had registered. This article interrogates the attitudes and actions of young South Africans within the political sphere, specifically by examining a group of young South Africans who are eligible to vote, as well as the role of the media in aiding or deterring voting engagement and perceptions. The central argument is that the local media fail to engage young people with content which advances their political identities. Despite high levels of media consumption, youths are engaging with formal politics as a result of pressure from family or due to socio-economic limitations, rather than a desire to add value to their citizenship.     

From the Secret Ballot to the Public Vote: Examining Voters’ Experience of Political Discussion in Vote-by-Mail Elections

Considerable research on political discussion has focused on identifying its antecedents and outcomes. The rise of voting by mail provides an opportunity to examine the subject in a new context—one in which voters discuss their views and electoral choices with others while filling out their ballots. We explored the possibility that conventional predictors of political engagement would predict who partakes in such discussions. Past research also suggested that those voters most likely to report changing their minds as a result of discussion would perceive their discussants as holding contrary views and higher levels of political sophistication. We further hypothesized that less politically engaged voters would seek out discussants they rated as more knowledgeable than themselves, whereas the more politically sophisticated voters would seek out like-minded discussants. Past research also suggested that the least partisan voters would be those most likely to report disagreement in their absentee discussions. To test these hypotheses, we analyzed telephone survey data from two elections conducted in Washington State. Results showed that the factors that predict traditional forms of political participation and discussion do not explain who engages in discussion during vote-by-mail elections. We also found that independent voters were more likely to talk with ideologically divergent discussants, whereas less knowledgeable citizens sought discussants who knew more about politics than they did. Many voters reported that these discussions shaped their vote choices, with the highest rates of perceived influence coming from those who viewed their discussion partners as more knowledgeable and more ideologically divergent.     

Brazilian Parliament and digital engagement

ABSTRACT

This paper examines how new technologies are employed by the Brazilian Chamber of Deputies to stimulate experiences of digital engagement. It also evaluates how new technologies are put in practice by the institution, considering its potentialities and limitations in mediating the relationship between the parliament and the citizens. This analysis is anchored in concepts put forth by Polsby about arena parliaments and transformative parliaments, in order to evaluate which of these models of engagement tools have greater potential. The study concludes that the use of digital technologies by the Brazilian Parliament is very diverse, with a variety of tools that allow for the interaction and engagement of citizens, although these tools have the greatest potential for the arena parliament model.     

岗位职责视角下的家庭医生助理制度研究

我国家庭医生助理制度没有发挥预期作用,主要问题是岗位职责界定不清,导致准入条件和在岗培训缺乏针对性.借鉴日本老年家庭护理员制度,将家庭医生助理分类管理为行政性助理和医疗性助理,并据此进一步完善岗位职责、准入条件和培训内容,推动医疗性助理进入医疗卫生人员序列.     

How can “Katowice as European City of Science” change Silesia region: Recognising perspectives of private companies

The study analyses, the perception of the European City of Science (ECS) initiative planned event in Katowice in the context of the city and region's development in the eyes of private companies. It has been argued that this honour may change the city's prestige and become the source of the city and the region's development, not only through building the city's recognisable brand but also its social capital. Using focus research as a method enables not only to collect empirical data but can also be treated as a form of public participation. The study results contribute to the growing body of literature on public engagement and co-creation as well as place branding. The study's findings show the companies' expectations concerning the role of universities and their participation in the region's development. They were the foundation for preparing a set of suggestions for local governments to successfully implement the ECS initiative. This paper is the first to examine the process of preparing a city to become an ECS, as demonstrated through the case study of Katowice.     

Best Practices in Civic Education: Lessons from the Journal of Political Science Education

The Journal of Political Science Education (JPSE) provides over a decade of research on political science pedagogy, featuring empirical research documenting best practices in the field. This article provides an overview of JPSE-published research on the topics of civic education and engagement. It summarizes the number and scope of articles on this topic and highlights key findings from the journal’s first 12 years. This comprehensive overview of past research is designed to facilitate high quality future research. A detailed exploration of past research provides a useful “jump start” for teacher-scholars eager to advance the scholarship and pedagogy of engagement.     

The Effects of Majoring in Political Science on Political Efficacy

This study tests, and finds support, for the hypotheses that a student who majors in political science will have stronger feelings of political competence and will be more willing to engage in hypothetical political actions than two peer groups: (a) those who major in other fields and (b) those who show an interest in politics but have not studied it. In a study of 1,083 undergraduates at two different universities, we find that senior political science majors have higher feelings of internal political efficacy than comparison groups and are more willing than their peers or than interested freshmen to say that they would engage in meaningful political action, especially joining organized groups.     

Civic Engagement – A Problem in Search of a Solution?

This article discusses the use of community partnerships to produce civic engagement. In two undergraduate courses during the Fall 2016 semester, students created products that met the stated needs of local nonprofit organizations. Students indicated a positive reaction to their experiences in qualitative assessment instruments, and the community partners were appreciative of students’ output. Given the semester-long timeframe of the projects, it is unknown whether they will lead to greater civic engagement on the part of students or the communities in which the projects took place.