Reducing the risk of insurance fraud by appearances of online surveillance

The efforts to tackle the growing problem of insurance fraud have focused primarily on examining suspicious claims and claimants after the accident has happened, ignoring a risk-reduction opportunity that exists even before the policy is purchased. The current paper aims to address this gap. In Study 1, a group of 40 participants were asked to input their personal details on a simulated comparison site. It showed that the numbers of obtained online quotes (i.e., how many times participants obtained them) and time spent to produce them by completing all the relevant information were positively correlated with misrepresentation of personal details for financial gain. In Study 2, a separate group of 120 participants took part in navigating a different simulated comparison site. The results suggest that equipping the site with mere appearances of online surveillance reduced the time that they took to input their details and minimized their manipulation for financial gain. Elaborating on the important theoretical and practical implications, the paper identifies a relatively easy and effective method of discouraging prospective policyholders from misrepresenting their details online.     

Detecting truth in suspect interviews: the effect of use of evidence (early and gradual) and time delay on Criteria-Based Content Analysis,Reality Monitoring and inconsistency within suspect statements

The strategic use of evidence in interviews with suspects has been shown to increase the ability of interviewers to accurately and consistently distinguish truthful from deceptive accounts. The present study considers the effect of early and gradual revelation of evidence by the interviewer, and the effect of shorter and longer delay on the verbal quality of truth-teller and liar statements within a mock crime paradigm. It was hypothesised that gradual disclosure of evidence (1) in terms of inconsistencies (a) within statements and (b) between statements and such evidence and (2) of the criteria of Criteria-Based Content Analysis (CBCA) and of Reality Monitoring (RM) would emphasise differences in the verbal quality of truth-teller and liar statements. Forty-two high school students took part in the study. The use of statement-evidence and within-statement inconsistency appears to be a robust cue to deception across interview style and delay. This indicates that gradual disclosure in interviews may increase interviewer accuracy in veracity decisions by eliciting statement inconsistencies. However, gradual revelation and delay affected the ability of CBCA and RM criteria to distinguish the veracity of suspect statements.     

Who should I look at? Eye contact during collective interviewing as a cue to deceit

Pairs of liars and pairs of truth tellers were interviewed and the amount of eye contact they made with the interviewer and each other was coded. Given that liars take their credibility less for granted than truth tellers, we expected liars to monitor the interviewer to see whether they were being believed, and to try harder to convince the interviewer that they were telling the truth. It was hypothesised that this monitoring would manifest itself through more eye contact with the interviewer and less eye contact with each other than in the case of truth tellers. A total of 43 pairs of participants took part in the experiment. Truth tellers had lunch in a nearby restaurant. Liars took some money from a purse, and were asked to pretend that instead of taking the money, they had been to a nearby restaurant together for lunch. Pairs of liars looked less at each other and displayed more eye contact with the interviewer than pairs of truth tellers. The implications of these findings are discussed.     

Can someone fabricate verifiable details when planning in advance? It all depends on the crime scenario

In the current study we examined the effect of having the opportunity to plan an alibi in advance on the suitability of the verifiability approach in two crime scenarios that differed in their opportunity to carry out innocent activities at the time of the crime. One hundred and two participants imagined being involved in stealing money either from a café at a time when it was open (allows innocent activities) or from a bank at a time when it was closed (does not allow innocent activities). We asked participants about their strategies and difficulties in preparing a verifiable alibi in advance, and to write down their prepared alibis. The participants in both groups found this task difficult and did not differ in the difficulties they experienced, however they differed in their strategies (plans to include true witnesses) and actual success in the task. Participants in the Café scenario provided 30% more verifiable details than the participants in the Bank scenario. Strategies and difficulties mentioned by the participants are presented in the paper, and the implications of the study's results on the application of the verifiability approach are discussed.     

The Accuracy of Auditors' and Layered Voice Analysis (LVA) Operators' Judgments of Truth and Deception During Police Questioning*

The purpose of this study was to determine if auditors could identify truthful and deceptive persons in a sample (n = 74) of audio recordings used to assess the effectiveness of layered voice analysis (LVA). The LVA employs an automated algorithm to detect deception, but it was not effective here. There were 31 truthful and 43 deceptive persons in the sample and two LVA operators averaged 48% correct decisions on truth‐tellers and 25% on deceivers. Subsequent to the LVA analysis the recordings were audited by three interviewers, each independently rendering a decision of truthful or deceptive and indicating their confidence. Auditors' judgments averaged 68% correct decisions on truth‐tellers and 71% on deceivers. Auditors' detection rates, generally, exceeded chance and there was significantly (p < 0.05) greater confidence on correct than incorrect judgments of deceivers but not on truth‐tellers. These results suggest that the success reported for LVA analysis may be due to operator's judgment.     

Tactical Means,Strategic Ends: Al Qaeda's Use of Denial and Deception

This analysis surveys Al Qaeda's employment of denial and deception (D&D) and shows that it uses D&D on tactical and operational levels in order to achieve strategic results. It defines denial and deception and explains how they relate to Al Qaeda, overviews Al Qaeda's changing network structure and seeks to summarize how Al Qaeda employs D&D throughout its operations. This paper is structured to show that denial and deception are institutionalized factors that manifest themselves through all aspects of bin Laden's organization and that the traditional conception of D&D—that nonstate actors are incapable of employing deception as an element of grand strategy—is incorrect.     

Fabrications of justice

This paper focuses on false beliefs that create or maintain injustice, particularly those false beliefs held by the unjustly disadvantaged. Those who benefit from injustice may intentionally lead those disadvantaged by unjust distributions, procedures, or interpersonal treatment to believe that no injustice exists, that the injustice is minimal, or that the injustice that exists cannot be reduced. Research on procedural and interactional justice suggests that perceived injustice is reduced where those affected by a decision have an opportunity to offer an opinion (voice) prior to the decision, and where the decision maker offers a justifying account for the decision. False beliefs in control and dignity may be intentionally created by decision makers to perpetuate their unjust advantage. Suggestions are offered to identify the processes through which fabrications of justice have their effects and the situations in which they are most likely to occur.Earlier versions of this paper were presented at the meeting of the International Society of Political Psychology, Secaucus, New Jersey, July 1–5, 1988 and at the International Conference on Social Justice and Societal Problems, Leiden, The Netherlands, August 1–3, 1988. Thanks for their coments on earlier drafts to participants at both events, and to three anonymous reviewers forSocial Justice Research.     

The occurrence of eye blinks during a guilty knowledge test

Abstract

In the present experiment we examined whether eye blinks could discriminate between guilty and innocent examinees in a Guilty Knowledge Test (GKT). Based on the assumption that guilty examinees would experience more cognitive load when responding to the key items than to the control items, we hypothesized that they would display fewer eye blinks during the key items than during the control items. For innocent examinees, responding to the key and control items should be equally demanding, and no differences in eye blinks between key and control items were expected. A total of 26 participants took part in an experiment where 13 guilty examinees committed a mock theft (of an exam paper) and the remaining 13 innocent examinees went on with their normal business. All participants underwent a GKT whereby their eye blinks were measured. Both guilty and innocent examinees displayed the pattern of eye blinks that we predicted. The implications of the findings are discussed.     

Deceptive behaviour and instrumental violence among psychopathic and non-psychopathic violent forensic psychiatric patients

Deceptive behaviour and instrumental violence are well-known psychopathic features and as such play important roles in the assessment of psychopathy. This study examined first, the nature of the violence committed by offenders that have been admitted to forensic psychiatric care and whether scores on the Psychopathy Checklist: Screening Version (PCL:SV), Part 1, were associated with the instrumentality of violence. Second, we examined the proneness of offenders to re-frame the instrumentality in their past violent crimes, and whether this was associated with scores on the PCL:SV. The results show that the PCL:SV, Part 1 (interpersonal/affective features), was positively related to the officially coded instrumentality of the violent crimes. As expected, this association disappeared when the instrumentality was self-reported. However, the majority of the patients tended to exaggerate the reactivity of their violent crimes when it was self-reported, indicating that most offenders, independently of level of psychopathy, used deception when questioned about the characteristics of their past violent crimes. The reasons for, and implications of, the use of deception are discussed.     

On Lie Detection “Wizards”

M. O'Sullivan and P. Ekman (2004) claim to have discovered 29 wizards of deception detection. The present commentary offers a statistical critique of the evidence for this claim. Analyses reveal that chance can explain results that the authors attribute to wizardry. Thus, by the usual statistical logic of psychological research, O'Sullivan and Ekman's claims about wizardry are gratuitous. Even so, there may be individuals whose wizardry remains to be uncovered. Thus, the commentary outlines forms of evidence that are (and are not) capable of diagnosing lie detection wizardry.