A Knowledge‐Based Approach to Public Value Management: A Case Study of Change Implementation in Disability Services in Western Australia

This paper provides a knowledge‐based perspective to understanding public value management (PVM). As distinct from other approaches to public administration, PVM focuses on collaborative capacity building for the creation of public value. To develop the notion of PVM further, we explore the role of a knowledge‐based strategy in a case study of change implementation in 18 disability service organisations in Western Australia. Our findings show important inter‐relationships between knowledge management strategy, adopting a person‐centred approach to service provision, and sustainability of change implementation. We discuss the implications of the study for disability sector change management and for the further exploration of the strategic role of knowledge management capabilities in the study and practice of PVM in public sector administration. The paper explores the relationship between an organisation's knowledge capture and sharing systems and processes and its ability to implement change in a way that generates long‐term benefits for both public sector employees (e.g., engaging with key stakeholders to generate innovative solutions for serving client needs) and clients (i.e., increased well‐being through better service design and support).     

农民具体权利的有效保护——一个法社会学的多维视角

农民具体权利的立法进化实际上是一种与时俱进、安而不忘危、治而不忘乱的忧患思维.农民问题过去是中国革命的中心问题,今天和今后一个相当长的时期是中国社会主义建设的中心问题.21世纪上半叶,保护中国农民权益的首要任务应定位于实行具有法治意义的、饱含公平正义价值的具体权利立法,依法有效地保障农民之经济社会权利.化解农村社会矛盾的所有对策的核心价值必须以农民权利的有效保护为切入点和落脚点,尤以改善农民具体的民生、民权之福祉为要,通过整合良策引入立法着重解决农民的现实问题.同时,依据自然正义准则,结合成规制定法,依托发展着的社会实践不断探寻新的社会规则,促进社会的良法善治.     

主要发达国家劳务派遣法律规制情况概述

在20世纪70年代之前,大多数西方国家都将劳务派遣机构作为营利性职业介绍机构而予以禁止。20世纪90年代以来,在知识经济和全球化的背景下,随着劳动用工的弹性化愈来愈高,有关国家纷纷对劳务派遣制度进行调整和改革,普遍放松对劳务派遣的管制。法国、韩国对劳务派遣的法律规制相对比较严格,美国对劳务派遣始终采取相对宽松政策,德、日等国家则对劳务派遣采取逐步放松管制的态度,加强了对被派遣劳动者的保护,赋予被派遣劳动者＂同等待遇＂,将被派遣劳动者纳入一般劳动保护制度体系,与直接雇用的雇员一样进行相同的保护。     

Dealing with sectoral corruption in Bangladesh: Developing citizen involvement

Bangladesh has had a troubled political history since gaining independence in 1971 and is also beleaguered by poverty and natural environmental disasters. In particular however, corruption is blighting its prospects for economic growth, undermining the rule of law and damaging the legitimacy of the political process. This article adopts a sectoral approach to the study of corruption by examining people's experiences of using health and education services in Bangladesh through a large scale quantitative survey. It also presents case study research which assesses the impact of anti‐corruption work by Transparency International Bangladesh (TIB) in the areas of health and education. The article concludes that: the poorest in Bangladesh are most penalised by corruption; there are significant benefits for health and education service users resulting from TIB's interventions and there is a need for committed political leadership if ongoing efforts to tackle corruption are to be effective and sustainable. Copyright © 2009 John Wiley & Sons, Ltd.     

Production networks,economic integration and the services sector: Implications for regional trade agreements in southern Africa

Debate on an appropriate framework for economic integration in southern Africa has hitherto focused largely on matters relating to trade in final goods, with little analysis of the potential benefits of production sharing and fragmented trade, or of challenges related to the accompanying role of the services sector. The first goal of this article is thus to explore the possible benefits for the development of specialisation and trade expansion related to the international fragmentation of production, and whether such benefits may be better harnessed by southern African countries in a context of regional integration. Secondly, the critical role of the services sector in production-sharing arrangements leads to questions about developing country services sectors and regional versus multilateral services liberalisation. The article therefore considers the importance of the services sector in the fragmentation context, and the growing debates surrounding services aspects of developing country regional trade agreements. It is argued that while there may be a case for the promotion of production-sharing arrangements in regional trade agreements in southern Africa, key constraints that continue to hinder the region's trade and development agenda remain the conflicting rules of origin in economic arrangements with overlapping membership, and non-tariff barriers to trade, particularly intra-regional transport costs.     

浅谈我国城市流动儿童的教育支持问题

对于我国城市流动儿童这部分边缘群体,社会、政府、学校应从多个方面给予特定的关怀和教育支持。督促各地政府各部门严格执行国家制定的相关政策;改革户籍制度;学籍实现全国统一管理;试验创新教育经费的发放方式—教育券;审慎对待民办民工子弟学校。     

我国大学城教育资源共享存在的问题及对策研究

大学城是政府主导的带有共享教育资源特征的新的教育组织形态,但从目前的情况来看,大学城的资源共享效应没有得到充分发挥。教育资源共享的内动力不足,教育资源共享的制度、政策缺陷,教育资源共享的内容单一、共享层次不深,教育资源共享的质量欠缺,效益效率不高等是目前我国大学城教育资源共享存在的主要问题。需要在教育资源共享下的机构组成及职能、教育资源共享的具体内容及形式等方面加以完善。     

Reforming Social Services in Hong Kong: The Role of Contracting and Performance Management in the Non‐Profit Sector

Contracts and performance management, along with the concept of consumerism, have become the fundamental metaphors for New Public Management (NPM) and key changes in the public service. ‘Doing well while doing good’ and finding generally acceptable accountability measures for social services have become the perennial aspirations of planners, service providers and funders. This article examines the contingent factors and rationales behind the quality movement and recontracting exercise in reforming the delivery of personal social service programs in Hong Kong within the framework of New Public Management (NPM). It explains the use of long‐term relational contracts rather than the standard business contracts between the government as funder and non‐profit organisations as service providers. It also deals with the complex relationships among quality issues, quality standards, consumerism, accountability, performance indicators, and performance management.     

Shared Services: Lessons from the Public and Private Sectors for the Nonprofit Sector

Shared services arrangements in the Australian third sector are becoming more common. Notably, however, there is a lack of information to guide nonprofit organisations through the development and engagement of shared structures. This article reviews the lessons that have been recorded from the public and private sectors with respect to the engagement of shared services arrangements. Additionally this article explores the different types of shared services structures that can be adopted. Overall, this article highlights the need for further research and analysis of issues relating to shared services arrangements in order to assist the increasing number of Australian nonprofit organisations engaging these collective arrangements and structures.     

Childcare Policies and the Politics of Choice

Governments have intervened in two basic ways on childcare: via the provision of leaves to care (usually taken by mothers) and the provision or (often only partial) financing of childcare services. These policy options reflect the fundamental debate on how young children should be cared for. Labour has developed both policy areas since 1997, but there is a question mark over how far mothers and fathers have a ‘real choice’ to work and/or to care. Parents' choice in this policy area is a sensitive political issue and, this article suggests, requires a careful balancing of policy instruments. Policy goals may conflict with preferences and there is also the difficult issue that parents' choices may prejudice their future welfare in a work/welfare system that is tending to assume that there will be increasing capacity for self‐provisioning.