消费者产品涉入与品牌转换：顾客满意的中介效应

消费者的品牌转换行为对企业的经营管理影响巨大,了解其前因变量对控制此类行为至关重要。本研究着眼于消费者产品涉入,探索其对品牌转换的预测效应,以及顾客满意在两者间的中介效应。通过对409名大学生的问卷调研,采用相关分析、验证性因子分析、结构方程建模等统计方法进行假设检验。结果显示,消费者产品涉入对品牌转换存在显著的负向预测效应,顾客满意完全中介消费者产品涉入与品牌转换之间的关系。     

以人为本、民主公正：社会主义核心价值的科学内涵

社会主义核心价值的科学内涵可概括为“以人为本,民主公正”。以人为本,侧重于社会主义性质和本质的层面界定社会主义的核心价值,即回答社会主义是一种怎样的社会形态（价值理念）;民主公正,则侧重于从政治关系和社会关系变革的层面界定社会主义的核心价值,即回答如何完善和发展社会主义社会形态（价值指向、价值标准）。社会主义核心价值是社会主义核心价值体系的本质和主导,离开核心价值的最本质方面,社会主义核心价值体系的相关内容则会流于空谈,甚至会走偏方向。在当前我国关键发展时期,坚持和弘扬以人为本、民主公正的核心价值,在以人为本、民主公正的基点上引领社会思潮、统一思想认识、化解社会矛盾、推动社会进步,具有更加特殊的现实意义。     

Is the Democratic Party’s superdelegate system unfair to voters?

Among the reasons for the historic nature of the 2008 Democratic primary race was the attention paid to the “superdelegates”. The competitiveness of the primary and the important role the superdelegates played has led to calls for reform. This paper develops a formal model that explains why superdelegates selected one candidate over the other and why some superdelegates committed early in the primary season while others waited. Hypotheses are tested using an original dataset collected during the 2008 Democratic primary. The results suggest that although some superdelegates made their decision based on personal, idiosyncratic factors, for many superdelegates, Democratic voters played the most important role in their commitment process.     

公共服务动机:测量、比较与影响——基于福建省样本数据的分析

本研究采用直接测量法建立公共服务动机(Public Service Motivation,缩写PSM)测量量表,并选取福建省的部分政府部门、事业单位、社会团体与企业单位工作人员进行测量。通过对337个有效样本进行研究,揭示PSM水平及其与人口统计变量、组织角色、组织承诺等因素的关系;研究发现,基于中国文化背景的PSM总体上处于中等水平以上,第三部门PSM均值最高,PSM是服务取向而非部门取向,男性PSM略高于女性,PSM与组织承诺成正相关等。文章进一步提出PSM如何演化、PSM如何受情境影响等一些尚待研究的问题。可以将PSM运用于公共部门人才遴选、培养与使用,可以人本而又高效地提升公共部门绩效。     

Kinshasa: An urban elite considers city,nation and state

The declining salience of the nation state has led to an interest in whether other socially constructed forms, such as the city, have replaced it as a source of accumulation, belief and identity. This article seeks to explore whether this is true in the case of the capital of one of Africa's least successful states, Kinshasa in the Democratic Republic of the Congo (DRC). A survey explored the views towards the city of Kinshasa on the past of a variety of middle-class professional people as potential leaders in different occupations resident in different quarters of the city with roots in different parts of the DRC. Despite their somewhat abject material condition and despite extensive contacts internationally, the old dream of the nation state remains relatively strong among them while feelings towards the city largely reflect its situation in that dream rather than any new kind of loyalty. Members this class have extensive national networks of professional contact that help define their identity. New kinds of urban identity with cultural or political meaning beyond this could not be discerned contrary to the perspective held out initially.     

Soviet conspiracy theories and political culture in Ukraine: Understanding Viktor Yanukovych and the Party of Regions

Conspiracy theories in Ukraine draw on inherited Soviet political culture and political technology imported from Russia where such ideas had gained ascendancy under President Vladimir Putin. Eastern Ukrainian and Russian elites believed that the US was behind the 2000 Serbian Bulldozer, 2003 Georgian Rose and 2004 Orange democratic revolutions. The Kuchmagate crisis, impending succession crisis, 2004 presidential elections and Orange Revolution – all of which took up most of Leonid Kuchma’s second term in office – were the first significant domestic threats to Ukraine’s new, post-communist ruling elites and in response Ukraine’s elites revived Soviet style theories of conspiracies and ideological tirades against the US and Ukrainian nationalism. Opposition candidate Viktor Yushchenko became the focal point against which the conspiracies and tirades were launched because his support base lay in ‘nationalist’ Western Ukraine and he has a Ukrainian-American spouse. The revival of Soviet style conspiracy theories has become important since Viktor Yanukovyc’s election as Ukrainian president in 2010 because this political culture permeates his administration, government and Party of Regions determining their worldview and influencing their domestic and foreign policies.     

以改革创新精神推进人民政协的民主监督

政协民主监督是在我国社会主义政党体制内,在团结合作的政党关系基础上,通过民主的方式对共产党实行的一种政治监督。政协民主监督具有自己独特的优势。然而,由于思想上、制度上和机制上的原因,人民政协民主监督存在不同程度的问题。坚持和完善人民政协民主监督,是我国政治制度赋予人民政协的重要职能,是坚定不移发展社会主义民主政治的必然要求。     

游客满意度测评研究进展

游客满意度研究是当前旅游学界关注的热点领域,准确测评游客满意度是改进游客满意水平、提升旅游地竞争力的基础,满意度测评一直是游客满意度研究的关键。本文在梳理国内外相关文献,分析游客满意度的内涵基础上,提出游客满意度测评研究主要集中在测评指标体系、测评模型和测评方法三个方面。其中,游客满意度测度指标体系是建立在游客满意度影响因素及其特征分析的基础上;测评模型是以顾客满意度指数（ACSI）测评模型和以服务质量的测评模型（SERVQUAL）为基础的游客满意度测评模型;测评方法主要有灰色关联分析法、模糊综合评价法和IPA(Importance-Performance Analysis)分析法等。通过评析上述研究成果的不足,结合其他学科的理论和方法,展望了未来游客满意度测评的研究方向。     

Race,Immigration, and Policing: Chinese Immigrants’ Satisfaction with Police

A considerable body of research focuses on racial and ethnic minorities’ perceptions of police, yet non-Black, non-Hispanic minority groups, Asians in particular, are largely overlooked. Meanwhile, despite a fast growing immigrant population and the increasing demand on local police to enforce immigration law, research on police–immigrant relations remains limited. Using data from over 400 Chinese immigrants, this study examines the issues of race/ethnicity, immigration, and policing with a focal concern on Chinese immigrants’ attitudes toward police. Results indicate that the majority of Chinese immigrants rate police positively in overall performance and specific areas of effectiveness, integrity, and demeanor. Both universal and immigrant-specific factors are important predictors of immigrants’ attitudes. Chinese immigrants’ evaluations of police are not only affected by exposure to media coverage of police misconduct, neighborhood conditions, and city context, but also are intertwined with their opinions of their home country police and perceptions of US immigration authorities.     

参与式预算在城市公用事业项目中的应用——对黑龙江省巴彦县集中供热项目实施参与式预算的评价

参与式预算是一种创新的社会管理方式,旨在增加社会公众对公共支出提出建议的途径,拓宽公民直接参与资源分配的渠道。本文主要基于巴彦县参与式预算供热项目进行实证研究,从居民对该项目的认知情况、参与情况,对该项目实施过程、实施结果的评价等具体导向指标入手,了解该项目实施的满意度,验证该模式的效用,探寻该实验项目的可持续发展和未来前景,为进一步修正推广该模式奠定基础。