Social networks and non‐market strategy

To date, the field of non‐market strategy has little to offer in the way of an integrated perspective on the simultaneous management of strategic issues and corporate stakeholders. This paper employs social network analysis to make a number of theoretically grounded conjectures about the delicate relationships between stakeholder behaviour and issue evolution. It is found that social network analysis has the potential to enrich and integrate theoretical perspectives in the field of non‐market strategy, offering solutions to a set of previously unresolved puzzles. Copyright © 2004 Henry Stewart Publications     

新时期变革中的韩国高级文官制度

本文探讨的是韩国政府公共服务改革的热门话题之一:高级文官制度改革。这项新制度的实施将对政府官员的选任与委派、绩效管理、工资制度、培训方式等带来变化。     

谈闲散青少年的成因、特点及教育管理

近年来青少年违法犯罪现象成上升势头,成为当前影响社会治安的一大顽症。在这些案件中,闲散青少年群体违法犯罪凸显,加强对社会闲散青少年的教育管理工作,预防和减少违法犯罪,是当前青少年教育和保护工作的一个重点,也是社会治安综合治理的一项重要内容。     

监狱人民警察队伍专业化建设的理性思考

监狱警察专业化是维护监狱安全稳定、提高行刑效率和改造质量、实现司法公正的基本保障,也是推进社会主义监狱法治和现代化建设的内在要求。监狱警察队伍专业化建设的基本思路,旨在从新的视角调整监狱警察结构;在管理机制上有新的探索;在教育培训上有新的突破;在专业化分类上有新的拓展。     

高校期刊管理的新探索

在新形势下,高校期刊的发展面临着新的机遇与挑战.加强高校期刊管理工作,提高高校期刊质量,促进科技文化交流,加强高校精神文明建设,推动高校教学科研工作的发展,扩大高校的影响,提升社会效益与经济效益,实现高校期刊的全面繁荣和跨越式发展,是我国高校期刊工作者亟待解决的新课题.     

高职院校教学管理体系建设的探索与实践 --以长沙民政职业技术学院为例

教学工作是高等学校的中心工作，教学管理在高等学校管理中占有特别重要的地位。教学管理体系包括教学管理组织体系、教学管理目标体系、教学管理制度体系、教学质量监控与保障体系。在进行教学管理过程中，长沙民政职业学院按照全面质量管理的理念，探索建立起高效能的、灵活运转并能创造性工作的教学管理体系，达到了规范教学管理、提高教学质量和效益的目的。     

Risk management for targeting customs controls in developing countries: a risky venture for revenue performance?

Customs authorities in developing countries are often reluctant to forget systematic inspections for fear of risking revenue loss. Such physical inspections however, impede rather than facilitate trade. Control selectivity is therefore a key issue in customs administration reform. This paper shows how a sophisticated risk management method can facilitate trade by automatically and rationally selecting transactions, with the end result of actually enhancing revenue performance. Copyright © 2005 John Wiley & Sons, Ltd.     

Livelihood strategies and performance of Ghana's health and education sectors: exploring the connections

The public sector in Africa is riddled with widespread ineffectiveness. Although some countries have implemented various reform programmes with the support of international development agencies, the results so far have been disappointing. One reason for the failure is that the policies have focussed more on achieving macroeconomic stability than making the organisations effective. This article explores a fundamental problem of the policies—the need to focus on the human component of organisational performance. Using education and health organisations in Ghana as examples, the article advances a hypothesis that the livelihood strategies of public sector employees and the performance of their organisations are interconnected. Specifically, it is argued that as public sector employees have become more dependent on multiple sources of income, they have developed multiple social identities, which influence the culture of their organisations. The organisational culture may have encouraged employee effectiveness in some cases, but for most organisations, it has resulted in practices that perpetuate inefficiency and poor performance. To be successful, public sector reform policies must therefore involve deliberate efforts to change organisational cultures. Copyright © 2005 John Wiley & Sons, Ltd.     

Caribbean electricity restructuring: an assessment

This article assesses the privatisation of the electricity sector in two Caribbean countries, Jamaica and Trinidad and Tobago, to determine if they have been successful and whether they have contributed benefits to the respective societies. Two general methods are applied in assessing the success of the divestments; attainment of governments' stated objectives and commonly used utility performance metrics together with social and customer focus indicators. The results indicate that the stated objectives were broadly achieved, and the privatisation and its attempts brought benefits to the consumers and the society in general. The short to medium term benefits were accrued through lower labour costs per unit of electricity, higher performance of plant and operations and business led decision‐making. Long‐term benefits are accrued through the reduction or elimination of electricity supply deficits. However, although the basic privatisations were successful, the absence of an adequate regulatory framework in one case may have reduced the quantum of benefits through failure to enforce continuous improvement in the privatised generation company, and reductions in worker rents in the public distribution company. Further, benefits were reduced by long divestment processes, accompanying strategic drift, opportunity costs from delayed sale proceeds and efficiency enhancement, and the costs to sustain interim operations. Copyright © 2005 John Wiley & Sons, Ltd.