Fostering Constructive Action by Peers and Bystanders in Organizations and Communities

Peers and bystanders play important roles in organizational and community conflict management. Bystanders often learn relevant information and have opportunities to act in ways that can affect three of the basic functions of a conflict management system (CMS.) They can help (or not help) to identify, assess, and manage behaviors that the organization or community deems to be “unacceptable.” Examples in which bystanders play important roles include sexual and racial harassment, safety violations, unethical research, national security violations and insider threats, cyber‐bullying and cyber‐sabotage, violence, fraud, theft, intimidation and retaliation, and gross negligence. Bystanders often are a missing link in conflict systems. For the purposes of this article, I define peers and bystanders as people who observe or learn about unacceptable behavior by others, but who are not the relevant supervisors, or who knowingly engage in planning or executing that behavior. I define CMS managers as all those people, including line managers, who have responsibility for managing conflicts. Conflict managers face many challenges in fostering constructive behavior from bystanders. The interests of bystanders may or may not coincide with the interests of conflict systems managers in an organization or community. Bystanders often have multiple, idiosyncratic, and conflicting interests, and experience painful dilemmas. In addition, peers and bystanders, and their contexts – often differ greatly from each other. Blanket rules about how all bystanders should behave, such as requirements for mandatory reporting, are often ineffective or lead to perverse results. Bystanders are regularly equated with “do‐nothings,” in the popular press. In real life, however, helpful bystander actions are common. Many bystanders report a wide variety of constructive initiatives, including private, informal interventions. In this article, I report on forty‐five years of observations on bystanders in many milieus. I present what bystanders have said are the reasons that they did not – or did – take action, and what can be learned to help organizations and communities to support bystanders to be more effective when faced with unacceptable behavior.     

The role of universities in the promotion of worker protection: UCLA labor occupational health and safety program as a model for countries with developing economies

ABSTRACT

Protection of the workers’ health in countries with developing economies is increasingly important because of the adverse effects of globalization, along with changing industrial relations, the rise of precarious work and outsourcing, and the decline in unionization. In this study, I examine whether the institutes created by universities might serve as an interface between workers, academia, and state agencies, and provide assistance for both improving workplace conditions and enforcing occupational health and safety rules. I describe the history of one such effort: The Labor Occupational Safety and Health Program (LOSH) at the University of California, Los Angeles (UCLA). Using a review of written sources along with participatory observation and interviews as methods, I found that the challenges faced by LOSH historically have important parallels in countries with developing economies today. Ultimately, university-based occupational health programs like LOSH need to be followed in other parts of the world and be supported by governments if the mission to reduce workplace injuries and diseases is going to be realized in the United States and in other countries.     

Exploring a constructivist redesign of youth work training: transformative-oriented learning and trainer development

Abstract

Two small-scale studies were conducted to investigate the viability of a constructivist learning design for a 25-hour child and youth care training program. The first study investigated transformative learning conditions, belief change processes, and practice change. The second study explored a trainer’s development of transformative learning instructional practices. Results of study 1 indicated the training program fostered transformative learning conditions, practitioner reflection on practices, and changes in practice. The process of belief change differed by participants, with evidence of both transformative-oriented and nontransformative learning. Study 2 found the trainer’s change from a transmission to a transformative approach to teaching required shifting beliefs about types of effective teaching, greater attunement to practitioner points of view and the process of learning, and appreciation of practitioner initial resistance to training. The findings provide preliminary evidence for the viability and effectiveness of a constructivist approach to training and the process of trainer development for fostering transformative-oriented learning.     

关 于 民 办 高 校 人才 培养适 应 市 场 需 求 的 研 究

民办高校的人才培养模式必须适应市场需求,在社会经济体制改革和高等教育发展转型的背景下,民办高校人才培养模式对市场需求的适应性存在着许多亟待解决的问题。而解决民办高校人才培养适应市场需求的主要途径有:一是重视对领军人物的引进与培养,稳步提升师资水平;二是合理定位,加强专业内涵建设;三是改进课程设置,强化实践教学;四是创新人才培养途径和方法,满足人才培养的市场需求。     

批判思考教学法在会计教学中的应用

以往的会计教学忽视提高学生的思辨、批判思考能力。将批判思考教学应用于会计教学,必须理论与实际相结合。批判思考教学法并非新的教学方法,而是在现有的教学法基础上,强调以学生为主的教学方式。以常见的问答法、讨论法为教学主轴,降低一般教师对批判思考教学法的疑虑,这样培养学生的批判思考能力才不会论为批判思考教学法空谈。     

Feedback on Forensic Mental Health Assessments in a Juvenile Court Clinic Certification Program

Public-sector mental health systems have set forth specialized practice competencies for forensic mental health clinicians conducting court-ordered examinations. This study examined a sample of feedback letters to clinicians who submitted mid-training and final reports for review as part of the requirements for certification as a juvenile court clinician. The most common feedback points were insufficient/irrelevant historical data, problems with clarity/organization of the report, problems with interview/mental status examination, and problems with competency to stand trial data/opinions. Clinicians had fewer deficiencies in their final report compared to their mid-training report, supporting the perspective that forensic training and supervision is associated with better quality reports.     

The use of mindfulness to promote ethical decision making and behavior: Empirical evidence from the public sector in Thailand

The study has two main purposes. First, the study explores core ethical values and behaviors from the perspective of Thai public service organizational leaders. Second, the study investigates the extent to which public sector leaders in Thailand consider Buddhist-based mindfulness practice to be a potentially effective mechanism for reinforcing core ethical values and behaviors in the public sector in Thailand. Using interview data derived from in-depth semi-structured interviews with 12 senior public sector officials in Thailand, the analysis elicits four dimensions of core ethical values and behaviors that are perceived by Thai public service organizational leaders as central to ethical behavior in the public sector. The study also sheds light on the interviewees' positive perceptions towards mindfulness and the role its associated practices can play in promoting ethical decision making and behavior in the public sector in Thailand.     

哼鸣与艺术性歌唱初探

哼鸣练习是获取鼻腔共鸣、头腔共鸣及声音高位安放的有效途径之一,也是引导学生掌握正确声音概念的最好方法。本文介绍了什么是哼鸣,以及哼鸣练习的方法和手段,强调了哼鸣在声乐训练中的重要作用。     

警务合成实战训练理念探析

警务合成实战课的教学训练使体能、武力使用、射击、查缉等专业技能知识融为一体。警务合成技能训练的实用性、重视训练过程和灵活多变性的训练理念方法有助于提高民警的警务实战能力。     

对当前民警培训工作发展定位的思考

在公安专科院校努力中办公安本科教育的新形势下,民警培训工作的发展思路是充分依托学历教育资源,充当公安院校与公安机关之间的桥梁和纽带,坚持不懈地抓好培训专题、师资队伍、目标管理三项建设,不断做强民警培训工作。