Process Management as a Contagious Idea: A Contribution to Røvik's Virus-Inspired Theory

‘Travelling ideas’ denotes the fact that virtually identical management ideas crop up more or less simultaneously in similar organizations. Røvik, who recently launched his ‘virus-inspired theory’ approach, seeks to pinpoint the possibility that the encounter between idea and practice may be lasting, ideas may affect practice, and leaders in organisations may play a more active role than the one often depicted in management fashion theory. This article is a contribution to his virus-inspired theory. It focuses on processes in their pragmatic form, as value-creating flows in organisations. We have studied Process Management (PM) as an idea, and how it has penetrated and flourished in the Swedish Customs Service. We argue that the empirical test in this article supports Røvik's belief that a virus-inspired theory gives a richer picture than the fashion theory. Through our analysis we show that four of our six hypotheses, derived from the virus-inspired theory, are strengthened by the empirical story from the Customs Service.     

基于职业生命周期的驾驶员多维安全教育策略探讨

驾驶作为一种准职业技能,具备生命周期的属性。处于不同职业阶段的驾驶员具备不同的特点,其安全培训教育的需求是不一样的。按照驾龄与驾驶技术的成熟度,驾驶员的生命周期可分为学习期、实习期、熟练期、熟悉期以及衰退期。在这样划分的基础上,我们可以分析出不同阶段的职业特点与安全培训需求,从而设计出基于职业生命周期的驾驶员安全教育培训内容、学习形式与教学方法,以及相应的实施策略。     

完善城市治安巡逻动态勤务机制若干问题的思考

近年来,随着人、财、物的大流动,社会治安形势发生了巨大变化,城市治安状况呈现出明显的动态化趋势.当前城市基层公安机关街面治安巡逻工作中存在的主要问题表现在认识上对巡逻工作的定位存在偏差,警力配备与所担负的过重工作任务不相适应,现有的勤务方式与实际工作任务不相适应,现有的装备保障难以适应现实工作的需要.我们应充分认识巡逻工作在服务民生方面的重要地位和作用,减负巡逻队“110”的接处警工作压力,结合本辖区特点,施行科学、合理、可操作的动态治安巡逻勤务模式,并对巡逻辅助力量开展必要的培训和有效的管理使用.     

网络群体性事件中政府危机管理的哲学思考

网络群体性事件的产生有复杂的经济和政治原因,包括社会经济、政治的不和谐、人民群众认识水平差异、敌对势力的鼓动、政府在应对事件过程中方式方法欠妥等.与传统群体性事件相比,网络群体性事件有规模巨大、破坏力强等显著特征.网络属于新生事物,网络群体性事件也是我国面临的非传统安全之一.能不能做好网络群体性事件的管理,已经成为政府管理能力的试金石.只有不断地加强政府管理的效率,加强网络立法,加强网络监管,区分事件性质,打击网上敌对分子,网络才能成为一片净土,成为广大网民的“美丽世界”.     

社会管理法治化中的社区警务——基于衢州市“公安群众工作综合体”的实证研究

公安机关社会管理是政府社会管理的重要组成部分,其管理成效直接影响到群众生活和社会稳定。一直以来,公安作为国家的专政工具,围绕着高度集权的政府行使专政与社会管理,在政治、经济、社会领域承担着管控的职能。随着服务型政府的转型,公安行政也面临着服务转型,尤其是社区警务,必须以服务社区为导向,寓管理于服务之中。“公安群众工作综合体”将社区警务嵌入社区生活,为社区警务的转型提供了有效的载体,推动了社会管理的创新。     

基于安全系统学原理的爆炸物品管理

爆炸物品管理是一个繁杂而艰巨的系统工程,运用安全系统学原理研究和指导爆炸物品管理工作是十分契合的,又是十分必要和重要的。在构建爆炸物品管理的安全系统结构模型,确定爆炸物品管理安全系统综合指标体系及其权重的基础上,提出了爆炸物品管理系统安全、科学、高效运行的措施。     

Shareholder value and Financialization: consultancy promises,management moves

In the pages of the daily financial press, 'shareholder value' is a loose rhetoric. For business consultants who sell financial metrics and implementation, shareholder value is also a product and a promise that purposive management action will be rewarded. This paper begins by considering the consultant's promise and the more guarded academic responses. It then presents empirics on micro performance and the meso limits to shareholder value and argues that most corporate managements cannot easily deliver what consultants promise and the capital markets demand. The paper ends by taking a broader view of value-based management as part of a process of financialization. If the results are contradictory and disappointing, a persistent gap between expectations and outcomes can nevertheless drive management behaviours, which change the world.     

The Relationship Between State Government Performance and State Quality of Life

Abstract

This article examines the relationship between government performance and quality of life in the American states. We contend that the management capacity of state governments should have direct, tangible impacts on the overall social and economic well‐being of state citizenry. In order to test this idea, we examine the influence of state management capacity (using the 1999 Government Performance Project grades), alongside other economic and political variables, on two prominent measures of state quality of life—The Morgan Quitno “Most Livable State” Index and State Policy Reports' (SPP) “Camelot Index.” We find that both state economic conditions and governmental policy priorities have significant impacts on state performance levels. But, our results clearly indicate that the management capacity of state governments also contributes directly to improving the overall quality of life for state citizens.     

Water Privatization in Spain

Abstract

Water management in Spain is submitted to a non‐uniform geographical and seasonal distribution of water resources. The non‐uniform distribution of resources is worsened by the non‐uniform allocation of demand (mainly irrigation and urban). Because that, water supply, aquifers, and wetlands are driven to a high risk. Even though, there are examples of good water management, as is shown for the private industrial productivity of used water. Spain has a very long tradition in public water management (first water law in 1879) at different levels from ministry to municipalities, including users communities. A lot of these organisations are anchored in very old ways of doing, given private sector the opportunity to enter and grow up. A survey about it is presented. In the management of urban water, there are different organisations involved: central administration; autonomic, regional and metropolitan authorities; urban water suppliers and the sanitation authority. The recently approved changes in the former Spanish Water Law, limiting water rights and introducing water market, the new and expected Hydrological National Plan and the European Framework Directive, reinforce the opportunities of the private sector to enter, giving financial resources, technological advances and quick answers to new social concepts in water managerial procedures. We can observe how the Spanish administration uses private water suppliers' front desks to collect taxes and to supply capital to invest in infrastructures and water technology. The question that needs to be addressed is the nature and the impact of the privatisation process in Spain. The unrealistic water urban services price in Spain has been studied and it is presented and evaluated by regions, presenting a deficit to be covered in the future and been a significant gross value of the future business, which invite private sector to participate in. To give a general scope over the evolution of the roll played by the private and public sector, the case of Catalonia, the more evolved autonomous region of Spain in water management, is presented as an example of the future for the rest of the country.     

Trust Management in the Finnish Ministries: Evaluation of Management Systems

Abstract

Our purpose was to find out to what extent civil servants—managers, specialists, and experts—in 13 Finnish ministries have confidence in their management systems. We defined trust as a kind of deep sentiment, more fundamental than mere acceptance, satisfaction or legitimacy. Trust and mistrust are strong motivators for cooperation and collaboration. They are logical outcomes of social interaction in terms of management systems and context. We found out that civil servants are more likely to trust management if it acts professionally with no emphasis on political factors. Ministers, for instance, can efficiently earn their trust with administrative experience and behavior norms. Our analysis showed that there are both well‐trusted and ill‐trusted components in management systems implicating that management must be the object of continuous development. As a whole civil servants have more confidence in work community than in strategy, structure, people policies, and administrative processes of the ministries.