公安质量管理的标杆机制

公安服务水平和质量已经成为公民评价执政党与政府的形象与效率的日益重要的指标之一,如何提高公安质量,从体制或机制上确保公安产品的合法性与科学性,已经成为公安部门关注的热点。本文从质量管理机制的视角,引出公安质量管理的标杆机制,以期为我国提升公安质量起到支持作用。     

环境公益诉权及其程序保障——以检察机关提起环境公益诉讼为视角

实践表明,我国保护环境的传统模式即行政执法方式是失灵的。当前,探索司法介入环境保护的新模式是必要的,而环境司法的首要问题就是环境公益诉权的问题。根据我国实际情况,赋予检察机关环境公益诉权不仅是必要的,而且是可行的。同时,还要探索检察机关在提起环境公益诉讼过程中的诉讼地位、处分权的规制、证明责任的分配、诉讼时效等程序机制,以达到既保障且诉权、又加以合理规制的目的。     

Voter responses to refugee arrivals: Effects of settlement policy

In this paper we leverage a sudden shift in refugee settlement policy to study the electoral consequences of refugee settlements. After the 2013 Norwegian parliamentary election, the newly elected right-wing government made a concerted effort to spread newly arrived immigrants across the country, with the consequence that some municipalities with limited experience in settling refugees accepted to do so. We propose that such policy changes have political consequences, increasing the salience of immigration issues and shifting voters’ preferences to the right. We further propose that successful refugee integration can move (parts of) the electorate to the left, with stronger political polarization as a possible effect of the policy change. Applying difference-in-differences techniques, we find no evidence of unidirectional shifts in voter sentiments, but support for the hypothesis of stronger political polarization.     

Unravelling the ‘devolution paradox’: Citizen preferences for self-rule and for shared rule

Recent survey research has revealed a ‘devolution paradox’: some citizens who favour stronger regional governments inconsistently desire policy uniformity across regions and state-wide intervention in policy provision. It is argued and empirically shown that preferences for regional authority can be broken down into preferences for self-rule – that is, for autonomy for the region – and for shared rule – that is, for collaboration between regional and national governments. Drawing upon the International Constitutional Values Survey, which includes 4,930 respondents from 142 regions in eight countries, it is also shown that preferences for self-rule and shared rule have different impacts. Preferences for self-rule translate into a preference for regional reform that strengthens regional autonomy, whereas preferences for shared rule drive preferences for fiscal transfers from richer to poorer regions. These results are important because they can explain why citizens who are in favour of more regional authority may support an apparently ‘paradoxical’ set of policy outcomes.     

Rallying in fear? Estimating the effect of the UK COVID-19 lockdown with a natural experiment

We use a natural experiment to study how the announcement of the UK COVID-19 lockdown affected citizens' attitudes towards the pandemic and the government's response to it. On the day of the lockdown announcement, YouGov ran a survey that captured responses before and after the announcement. Comparison of these responses suggests that the lockdown announcement made people more supportive of the government's response to the crisis but also (perhaps surprisingly) more concerned about the pandemic. Analysis of heterogeneous treatment effects suggests that the announcement narrowed gaps in perceptions of the crisis, increasing support for the government's response especially among those who had been least supportive and increasing concern about the pandemic especially among those who had been least concerned. Overall, the findings highlight a tension inherent in governing during times of crisis: actions that increase people's confidence in government and induce compliance with government directives may also tend to increase anxiety among the population.     

The Impact of Quality Public Service Delivery on Customer Satisfaction in Bahir Dar City Administration: The Case of Ginbot 20 Sub-city

ABSTRACT

This study is conducted with the general objective of assessing the impact of quality public service delivery on customer satisfaction in Ginbot20 sub-city. To conduct the study correlational research design, and quantitative research approach have been employed. A total of 88 samples both from customers (68) and service providers (20) were selected using simple random sampling and systematic random sampling techniques respectively. Data were collected using questionnaires. Based on the data collected, the study comes up with certain findings. Among the major findings, the perception of customers and service providers on quality service delivery and customer satisfaction is different, responsiveness, tangibility, assurance, and reliability have positively associated with customer satisfaction. However, empathy has negatively associated with customer satisfaction. Generally, the likelihood of customers gets satisfied when there is quality service delivery is 0.84 (84%) while get satisfied with the probability value of 0.038948(3.8948%) in the absence of quality service delivery.     

论国家公务人员监督过失责任追究机制的构建——从矿难事故中刑事责任的追究切入

在我国矿难等生产安全责任事故中，存在着司法机关对监督过失者无法追究或者很少追究刑事责任的司法错位，造成了安全生产事故防控的困难和罪刑的失衡。化解这一司法困境的进路是借鉴监督过失理论，构建我国的国家公务人员监督过失责任追究机制。具体建议为：其一，设立业务监督过失罪和职务监督过失罪；其二，在监督过失犯罪中增设资格刑和罚金刑；其三，在司法中适用“信赖原则”限制司法权力滥用；其四，在诉讼程序上实行“举证责任倒置”。     

刍议公安院校图书馆对公安报刊情报信息的开发利用

公安报刊是一种极为丰富而未被充分开发利用的信息源。公安报刊记载有关于公安路线方针政策、公安业务、公安学术、公安科技、国外警察等情报信息内容 ,这些情报信息具有及时性、内容广泛性 ,可靠性和保密性的特点。充分开发利用报刊情报信息的方法和措施是建立健全情报信息源体系、提高情报资料利用率以及运用现代化技术手段 ,拓展情报信息服务的新领域     

哪种改革最重要——来自新西兰的证据

在公共行政界,新西兰有两大事实广为人知。第一,新西兰实施了全面的公共部门改革,并且处于新公共管理运动的最前沿。第二,在几个衡量政府绩效的国际排行榜上,新西兰成绩不俗。本文通过观察新西兰财务管理、制度结构、信息管理和委任程序方面的改革,分析了这些事实之间可能存在的相互关系。通过运用政府主持的"新西兰人调查"的最新数据,我们考察了政府绩效的哪一部分对新西兰人最重要。结论显示,尽管大多数评论家强调财政改革和体制变革,然而早期关于信息公开、非政治任命和公共责任的改革对新西兰人最重要。     

Understanding Migration: The Case for Public Administration

ABSTRACT

Migration has emerged as a key issue for governments in the 21^st century. While multiple disciplines address migration, the study of public administration has been slow to do so. Given the complexities of migration policy implementation, and the multiple levels of government involved, public administration can add significantly to the current understandings of the phenomenon. This article examines what is known on migration, what still needs to be understood, and how public administration can assist in understanding migration.