E‐government and public service quality in Ghana

This article contributes to the growing discourse on the potential of e‐government to transform the operations of public sector institutions, thereby improving public services. It does so by conceptualizing public service quality into efficiency, economy (cost reduction), customer satisfaction, and service accessibility and draws on qualitative data from the Ghanaian narrative for illustration. As previous studies have demonstrated, this study also affirms the potential of e‐government in improving public services delivery by increasing efficiency, reducing the cost of operations, expanding access to services, and achieving customer satisfaction. Yet, there remains a repertoire of challenges such as weak ICT infrastructure especially in towns and villages, incessant power outages and illiteracy, which are drawbacks to fully harnessing the benefits of e‐government in Ghana. The study recommends that these challenges should feature prominently in e‐government policies to increase the chances of solving them.     

Learning-Shaping Crises: A Longitudinal Comparison of Public Personnel Reforms in Italy, 1992‒2014

Abstract

This article analyses the attempts to reform public administration, notably personnel management, in Italy between 1992 and 2014, with a focus on implementation and the period following the multiple crises that have unfolded since 2008. By untangling the policy learning processes between multiple crises, past reform attempts and domestic and European “contexts in motion”, the article finds that efficiency-oriented reforms have floundered regardless of the political color of governments or indeed of the nature – political or technocratic – of the governments. Domestic factors, notably the frequency of government alternation, i.e. government instability, and European pressure have further reinforced the orientation towards single-loop lessons, i.e. the almost exclusive effecting of short-term cost-cutting measures.     

Bridge Over the River Qua: Using Simulations to Span the Divide Between Prelaw and Political Science Students

Undergraduate public law courses often attract students with competing expectations. Some students enroll in these courses to prepare for law school, while others enroll in the courses to gain a broader understanding of courts in the American system of government. These differing student constituencies can create a dilemma for instructors. A course designed to cater to students with a general interest in the judiciary may not afford prelaw students with an appreciation for the demands of the legal profession. Conversely, a course narrowly tailored toward prelaw students risks alienating the majority of students for whom this class may be their only look at the judiciary. As a means to promote pedagogical balance and to appeal to varied student constituencies, we profile five public law simulations in this article that engage students in active learning and promote a greater understanding of law and courts.     

Competition and switching in public service markets: Can they reduce inequalities?

Regulatory reforms to public infrastructure services across European Union (EU) countries were aimed at increasing consumer welfare by introducing competition and choice into service markets. However, empirical evaluations have questioned whether these reforms have benefitted all consumers, suggesting that vulnerable groups of service users (especially those with lower levels of formal education), might be locked into poorly performing services. We assess the relationship between the level of competition in electricity and fixed telephony markets in EU countries and evaluate the affordability of these services for different socio‐educational layers. Our findings show that – although in countries where there is a relatively high frequency of switching, inequalities between socio‐educational groups are smaller and eventually disappear – competition as such does not play a part. These results suggest that demand‐side regulation that successfully enables consumer switching has the potential to equalize social welfare, thereby reflecting a possible convergence of regulatory instruments and the central aims of the welfare state in this context.     

What Makes Terrorism Salient? Terrorist Strategies,Political Competition,and Public Opinion

This article analyzes the determinants of terrorism saliency in public opinion. It is usually assumed that after a terrorist attack, terrorism becomes automatically salient. However, this assumption is only true in those countries where terrorist attacks are exceptional events. In democracies that have suffered domestic terrorism for decades, the evolution of terrorism saliency does not only depend on the frequency or intensity of terrorist attacks. In this article it is claimed that the tactics carried out by terrorist groups (the type of victim, especially) and the dynamics of political competition (especially the ideology of the incumbent) are also factors that explain the evolution of terrorism saliency. The article also analyzes how these two factors interact with citizens’ predispositions to explain variation in their reactions to terrorist threat. The empirical test relies on a novel database from monthly public opinion surveys in Spain from 1993 to 2012.     

Changing arenas for agricultural climate change adaptation in Vietnam

Great changes are underway in how climate and agricultural risks are managed in Vietnam. Uncertainties are emerging regarding the role of the state in managing these risks and what this implies for assumptions regarding hoped-for climate change transformations. Local government control is waning in relation to the expanding roles of the private sector and the growing autonomy of farmers themselves. This article presents cases that illustrate the ways that farmers, private investors, and local authorities are responding to climate risk within roles relating to the other risks involving markets, food security, and pressures on common property resources.     

论招录培养体制改革中的公安院校实践教学

公安院校招录培养体制改革试点工作已经正式启动。公安部试点工作文件中明确提出,应以培养和造就政治业务素质高,实战能力强的应用型、复合型专门人才为目标,更加注重专业特色和职业能力的培养。在公安院校招录培养体制改革背景下．公安教育工作者应该对公安院校的实践教学进行深入的思考。     

科学发展观引领公安基层党建工作的设想

准确把握科学发展观对公安基层党建工作的新要求,牢固树立推动公安基层党建工作科学发展的新思想,践行推进公安基层党建工作科学发展的新举措。     

公安院校大学生心理健康教育新探

公安院校是培养警察的摇篮,公安院校大学毕业生是警察的主要来源,因此,公安院校大学生的素质直接影响到警察队伍的整体素质.心理健康对公安院校大学生成才具有重要意义,警察职业的特殊性要求公安院校大学生必须具有健康的心理.但是当前,公安院校大学生的心理健康状况并不令人乐观.因此,全面提高公安院校大学生的心理素质,加强心理健康教育,努力提高公安院校大学生的心理健康水平,已成为我国公安院校刻不容缓的重要任务.     

行政公益诉讼原告资格的设定

在行政公益诉讼中,由于受损的是公共利益,因而在诉讼中由谁来提起诉讼则显得尤为重要。对于建立我国行政公益诉讼制度而言,考虑到我国行政诉讼法的价值取向和司法实践,结合域外行政公益诉讼的发展趋势,应赋予我国公民个人、社会组织和检察机关具有行政公益诉讼原告资格。