THE LIMITS OF KNOWLEDGE MANAGEMENT FOR UK PUBLIC SERVICES MODERNIZATION: THE CASE OF PATIENT SAFETY AND SERVICE QUALITY

This article assesses the contribution of management of knowledge across organizational and professional boundaries towards improved public services. We empirically investigate the potential for knowledge sharing within the context of the NHS modernization agenda, taking as our focus the current ‘patient safety’ policy agenda. Specifically, we evaluate the introduction of a knowledge management system, namely the National Reporting and Learning System (NRSL) and its impact in the area of operating theatres within a university teaching hospital. We suggest that government policy in this area needs to reflect more upon limits to the management of knowledge and issues of the nature of knowledge, professional cultures and institutional power and politics.     

GANG MEMBERSHIP AS A TURNING POINT IN THE LIFE COURSE*

Gang‐involved youth are disproportionately involved in criminal behavior, especially violence. The processes accounting for this enhanced illegal activity, however, remain speculative. Employing a life‐course perspective, we propose that gang membership can be conceptualized as a turning point in the lives of youth and is thus associated with changes in emotions, attitudes, and routine activities, which, in turn, increase illegal activity. Using prospective data from a multisite sample of more than 1,400 youth, the findings suggest that the onset of gang membership is associated with a substantial change in emotions, attitudes, and social controls conducive to delinquency and partially mediate the impact of gang membership on delinquent activity. Desistance from gangs, however, was not associated with similar systematic changes in these constructs, including delinquent involvement.     

THE UNINTENDED CONSEQUENCES OF BEING STOPPED OR ARRESTED: AN EXPLORATION OF THE LABELING MECHANISMS THROUGH WHICH POLICE CONTACT LEADS TO SUBSEQUENT DELINQUENCY

Much debate has taken place regarding the merits of aggressive policing strategies such as “stop, question, and frisk.” Labeling theory suggests that police contact may actually increase delinquency because youth who are stopped or arrested are excluded from conventional opportunities, adopt a deviant identity, and spend time with delinquent peers. But, few studies have examined the mechanisms through which police contact potentially enhances offending. The current study uses four waves of longitudinal data collected from middle‐school students (N = 2,127) in seven cities to examine the deviance amplification process. Outcomes are compared for youth with no police contact, those who were stopped by police, and those who were arrested. We use propensity score matching to control for preexisting differences among the three groups. Our findings indicate that compared with those with no contact, youth who are stopped or arrested report higher levels of future delinquency and that social bonds, deviant identity formation, and delinquent peers partially mediate the relationship between police contact and later offending. These findings suggest that programs targeted at reducing the negative consequences of police contact (i.e., poor academic achievement, deviant identity formation, and delinquent peer associations) might reduce the occurrence of secondary deviance.     

A COMMENT ON ADAMS AND BALFOUR: DIGNITY VIOLATIONS,AN ALTERNATIVE VIEW OF ‘ADMINISTRATIVE EVIL’

The major focus of Adams and Balfour’s article in this volume is on what they call ‘administrative evil’ where ‘evil’ is not intended but somehow inherent in modern ‘technical rationality’. Adams and Balfour draw inspiration from Bauman’s (1989) work and, further, use the interesting metaphor that administrative evil is ‘masked’. This means it is difficult to recognize – unlike intentional evil which is ‘unmasked’, that is, readily recognized. Common to both forms is that ‘evil’ implies ‘depriving of humanity’ or to ‘make someone suffer’, and there is no reason to question this. A basic aim of the article is thus to draw attention to ‘masked evil’, phenomena Adams and Balfour believe are insufficiently attended to. There is a broad variety of problems which Adams and Balfour do not touch on but which more or less appropriately can be subsumed under the label ‘masked evil’. Adams and Balfour mention a continuum according to degree of deliberation on consequences. There are, however, no examples given of acts which do not occur at any extreme of deliberation. A related point is that there are historical and cultural determinants of whether (and to what extent) we regard some forms of suffering as ‘evil’ or not.     

THE IMPACT OF SEX COMPOSITION ON GANGS AND GANG MEMBER DELINQUENCY*

Sociology of organizations scholars have long recognized sex and gender as key features shaping interactional dynamics within groups, and several recent qualitative studies suggest that sex composition of gangs helps shape the gang experience for both boys and girls. Quantitatively, we add to this scant literature by testing competing hypotheses from the theories of Kanter, Blau, and Blalock, and examining whether youth gangs' sex composition influences members' characterizations of their gangs and their individual participation in delinquency. Our findings suggest that sex composition, independent of sex itself, is important in shaping the norms and activities of gangs and their members.     

“I GOT YOUR BACK”: AN EXAMINATION OF THE PROTECTIVE FUNCTION OF GANG MEMBERSHIP IN ADOLESCENCE*

The threat of victimization has been regarded as a central feature in both the development and the continuation of youth gangs. Although many studies find the need for protection to be a common reason youth join gangs, recent literature suggests that gang members are at an increased risk of victimization. Given this seeming contradiction between expectations and reality, the current article examines the “objective” and “subjective” dimensions of gang member victimization using panel data collected from youth between the ages of 10 and 16 years. Findings reveal that gang members report higher levels of actual victimization and perceptions of victimization risk than non‐gang‐involved youth. Gang membership is associated with reduced levels of fear, however. Overall, although gangs may not be functional in terms of actual victimization, they seem to decrease anxiety associated with the threat of future victimization.     

Linking Gender,Minority Group Status and Family Matters to Self‐Control Theory: A Multivariate Analysis of Key Self‐Control Concepts in a Youth‐Gang Context

The variable roles of family, gender, and race are underdeveloped in Gottfredson and Hirschi's general theory of crime, also called self control and propensity‐event theory. Using cross‐sectional data generated as part of the National Evaluation of the Gang Resistance Education and Training program, we assessed the links between the self‐reported gang involvement of 5,935 eighth‐grade public school students residing in eleven widely dispersed cities and their levels of self‐control, gender, minority group status, and family context. We found that youths with low self‐control levels reported that they were more deeply involved in gangs than youths with high self‐control, as were youths who were not closely monitored by their parents. We also found differences by gender, minority group status, and family structure. This article explores the limitations and implications of these findings for gang research, theory, and juvenile justice practice.