OBSERVATION,THE POLICE AND PUBLIC ADMINISTRATION: INTRODUCTION

This conversation about the merits of ethnography in police studies began at the ‘Ethnography in Policing’ panel at the Political Studies Association Conference held in Leeds in 2005. Subsequent correspondence and occasional one‐to‐one meetings led to this symposium.     

CONSUMERISM AND THE PUBLIC SECTOR: HOW WELL DOES THE COAT FIT?

Consumerism attempts to redress the imbalance of power that exists between those who produce goods and services, and those for whom they are provided. To achieve this end, five basic principles have been evolved which seek to improve consumers' access, choice, information, redress and representation. The article examines the relevance of these principles to services provided by local government and the health service. Its conclusion – that they are useful but not necessarily enough – is perhaps surprising, given the author's concern to place consumers' interests centre stage in discussions about what public services are for, and how they should be run. The article then considers whether the messages of consumerism are reaching their mark, and finally points to those issues which managers of public services – both politicians and professionals – must face if consumerism is to leave a legacy of real value.     

The Closed Mind and the Judgement of Crime: A Replication of the Sellin-Wolfgang Index

The judgement of the seriousness of delinquent events was interpreted as a “measurement of consensus regarding social norms and cultural values. Therefore, it was hypothesized that the evaluative mode of orientation would be used in the judgement process and that personality variables (which use the cognitive mode of orientation) would not influence consensus obtained using the Sellin-Wolfgang psychophysical method. Sex and dogmatism were tested as independent variables.

The hypothesis was supported in cases where the element of damage in the delinquent event was clear. In cases where the amount of damage presented a problem, the independent variables explained significant amounts of variation in the dependent variable. It was concluded that in these latter cases, the cognitive mode of orientation is used, producing less consensus.

Methodological difficulties inherent in the use of psychophysical scaling are discussed. It is concluded that these difficulties should be overcome before using the Sellin-Wolfgang index to measure cultural norms and values.     

Innovation and Innovators Inside Government: From Institutions to Networks

Innovation and innovators inhabit an institutional space, which is partially defined by formal positions and partially by informal networks. This article investigates the role of politicians and bureaucrats in fostering innovation inside government and provides an empirical explanation of who the innovators are, whether this is mostly an attribute of position or role, or mostly an effect of certain forms of networking. The study uses original data collected from 11 municipal governments in Australia in order to define and describe the normative underpinnings of innovation inside government and to show the importance of advice and strategic information networks among politicians and senior bureaucrats (n = 947). Social network analysis is combined with conventional statistical analysis in order to demonstrate the comparative importance of networks in explaining who innovates.     

The Influence of New Mental Health Legislation on the Criminal Justice System

The current trend towards the deinstitutionalization of mental patients has led some to predict a movement into the criminal justice system. This paper describes an attempt to examine this hypothesis by comparing commitment and arrest rates in Philadelphia before and after the enabling legislation.

The hypothesis of movement into the criminal justice system was not supported by the comparison of rates, nor by an examination of the careers of ninety-four selected ex-patients.

The implications of the findings are discussed, with reference to similar studies in different states; and the conclusion is reached that the results must be interpreted in the light of the changing role of the criminal justice system as well as that of the mental hospital.     

Achieving and Managing Equality in the Criminal Justice Process: Do the New Equality Measures Go Far Enough?

Abstract: This article will explore some of the legal and organisational challenges facing the various agencies involved in the delivery of criminal justice, in the UK, in adhering to the Equality Act 2006, Equality Duties and the forthcoming Single Equality Act (which, proposes a Single Equality Duty). We will consider the impact of these changes with reference to European legislation. Of particular interest will be the themes of effective implementation of the current Duties, equality of access and equality of outcome for both victims and offenders to appropriate services to tackle offending behaviour and the prevention of crime. This article will highlight issues surrounding impact assessment and the role of agency discretion and regulation. We offer some comments on future directions and the role of the regulatory bodies including the Equalities and Human Rights Commission (EHRC).