Inclusivity in Online Platforms: Recruitment Strategies for Improving Participation of Diverse Sociodemographic Groups

Governments are increasingly implementing smart and digital approaches to promoting citizen participation. However, whether online participation platforms are tools that improve inclusivity in citizen participation remains underexplored. To address this gap, this article focuses on the role of recruitment messages and their effect on participation in an online participation platform by gender and age. A field experiment with a neighborhood census sample (N = 6,066) shows that online participation dips for younger and older citizens and is equal among women and men. For the age groups between 60 and 75, differences in the control and intervention recruitment messages significantly impacted participation. These findings can help public managers tailor recruitment strategies to facilitate inclusive participation and represent a first step toward learning what types of messages are effective for whom.     

Administrative burden in digital public service delivery: The social infrastructure of library programs for e-inclusion

In their efforts to digitize public service delivery, countries increasingly use algorithms based on mathematical models, data and/or a combination of different administrative datasets to issue decisions, but recent studies point towards challenges around citizens' understanding, accessing, and filing objections to such automated decisions. This paper focuses on the social infrastructure supporting citizens that struggle with accessing such services. To address this, we ask: How does the social infrastructure affect administrative burdens associated with digital government services? This is studied in the Dutch context through expert interviews and observations of support programs in libraries. We find that although libraries as primary sites for these services may pose the disadvantage of being more difficult to reach for low-literate citizens, advantages are their organizational structure at the local level as well as their currently changing role to include a growing range of services, including (digital) skills courses.     

‘For good measure’: data gaps in a big data world

Policy and data scientists have paid ample attention to the amount of data being collected and the challenge for policymakers to use and utilize it. However, far less attention has been paid towards the quality and coverage of this data specifically pertaining to minority groups. The paper makes the argument that while there is seemingly more data to draw on for policymakers, the quality of the data in combination with potential known or unknown data gaps limits government’s ability to create inclusive policies. In this context, the paper defines primary, secondary, and unknown data gaps that cover scenarios of knowingly or unknowingly missing data and how that is potentially compensated through alternative measures. Based on the review of the literature from various fields and a variety of examples highlighted throughout the paper, we conclude that the big data movement combined with more sophisticated methods in recent years has opened up new opportunities for government to use existing data in different ways as well as fill data gaps through innovative techniques. Focusing specifically on the representativeness of such data, however, shows that data gaps affect the economic opportunities, social mobility, and democratic participation of marginalized groups. The big data movement in policy may thus create new forms of inequality that are harder to detect and whose impact is more difficult to predict.

     

Big data for policymaking: fad or fasttrack?

The buzz surrounding big data has taken shape in various theoretical and practical forms when it comes to policymaking. The paper combines current research streams with long-standing discussions on government and technology in public policy and public administration, such as e-government and evidence-based policymaking. The goal is to answer the question whether big data is a fleeting trend or has long-lasting effects on policymaking. Three larger themes in the literature are identified: First, the role that institutional capacity has within government to utilize big data analytics; second, government use of big data analytics in the context of digital public services; and finally, the way that big data information enters the policy cycle, focusing on substantive and procedural policy instruments. Examples from the education, crisis management, environmental and healthcare domain highlight the opportunities and challenges for each of these themes. Exploring the various aspects of big data and policymaking shows that big data is here to stay, but that its utilization by government will take time due to institutional barriers and capacity bottlenecks.     

Place-Based Policy in Climate Change: Flexible and Path-Dependent Elements

The idea of place-based policy, the collaborative management of issues specific to a geographic area, has been widely used in the context of climate change. The outstanding features of more coherence across countries or the ability to address complex environmental aspects in an interdisciplinary and interdepartmental way made it an attractive tool for governments. Often emphasized is also the flexibility of placed-based approaches (PBAs) in terms of adapting to changes and tailoring policy accordingly. However, every policy within an administration also carries the burden of being path. This bares the question of how much flexibility PBAs need regarding environmental issues and how much consistency would be necessary to succeed. The article explores these questions and develops a framework with four adaption options based on cases in the field of carbon tax and carbon emission policy in British Columbia (Canada), New Zealand, Oregon (USA), and Quebec (Canada).     

Comparative Analysis of Sweden’s Wind Energy Policy: The Evolution of “Coordinated” Networks

Abstract

In search of an appropriate institutional structure for successful environmental policy, many researchers focus on network governance. And while it provides the flexibility and adaptability needed for climate change initiatives, the paper argues that many networks collaborate too loosely to have the capacity to reach strategic goals or mobilize local players. There is often a disconnect between national policy goals and on-the-ground dynamics. Instead, government should adopt a network perspective which does not eliminate state action, but involves network management institutions at arm’s length of government. As an example for this mode of network governance, the research looks at the Swedish “National Network for Wind Power”, which was initiated by government and is now led by four wind coordinators managing the development of on- and off-shore wind electricity. The paper compares Swedish performance before and after the introduction of the wind network and shows how these government efforts have transformed Sweden from a weak performer to being a frontrunner in Europe.