Service Delivery: The Audit Dimension

Reporting of performance information on public sector services has increased substantially in recent years. The audit of such information, however, is still relatively uncommon. In 1989 the Audit Office in New Zealand was confronted with a legislative requirement to audit Statements of Service Performance (SSPs). This paper backgrounds New Zealand's shift in emphasis from program effectiveness audits to the audit of non-financial performance information, describes the development of audit methodology in this area and identifies lessons learned.     

Linking strategy and performance: Developments in the New Zealand public sector

In recent decades, many governments have sought to improve their systems of strategic management and priority setting. Few of these attempts have met with unequivocal success. In particular, the systems for “whole-of-government strategizing” have not been well integrated into the ongoing budgetary processes and departmental performance management systems. In 1993—1994, as part of its comprehensive reforms of the public sector, the New Zealand government instituted a new system of strategic management. The new approach—which in part grew out of the National government's attempt to outline its long-term vision in a document titled Path to 2010—involves the ministers specifying a series of medium-term policy goals, referred to as “strategic result areas” (SRAs), and then translating these into more detailed departmental objectives, known as “key result areas” (KRAs). More specific “milestones” are subsequently identified to serve as benchmarks against which the achievement of departmental KRAs can be assessed. This article describes and evaluates this new approach and considers its possible application in other countries.     

Reviews

Gordon B. Smith, Soviet Politics: Continuity and Contradiction. Basingstoke and London: Macmillan Education, 1988. xi + 388 pp. £30.00 h/b, £8.95 p/b.

Daniel Thorniley, The Rise and Fall of the Soviet Rural Communist Party. 1927 39. London: Macmillan Press, 1988, xiii + 246 pp., £29.50.

Zenovia A. Sochor, Revolution and Culture: The Bogdanov‐Lenin Controversy, Cornell University Press, 1988, $32.95 ($29.95 USA and Canada.

Robert Edelman, Proletarian Peasants. The Revolution of 1905 in Russia's Southwest. Ithaca: Cornell University Press, 1987, xv + 195 pp., no price.

Robert W. Thurston, Liberal City, Conservative State: Moscow and Russia's Urban Crisis, 1906 1914. New York and Oxford: Oxford University Press, 1987, viii + 266 pp., £27.50.

Douglas R. Weiner, Models of Nature: Ecology, Conservation, and Cultural Revolution in Soviet Russia. Bloomington and Indianapolis, Indiana University Press, 1988, xiv + 312 pp., $35.00.

Werner G. Hahn, Democracy in a Communist Party: Poland's experience since 1980. New York: Columbia University Press, 1987, xxv + 368 pp., $42.00.

Jaroslav Bilocerkowycz, Soviet Ukrainian Dissent: a Study of Political Alienation. Boulder: Westview Press, 1988, xii + 242 pp., $27.50 p/b.

Petro R. Sodol, UPA: They fought Hitler and Stalin, New York: Committee for the World Convention and Reunion of Soldiers in the Ukrainian Insurgent Army, 1987, 128 pp., $12.00.

Bruce McFarlane, Yugoslavia: Politics, Economics and Society. London and New York: Pinter Publishers, 1988, xxii + 240 pp., £25.00 h/b., £8.95 p/b.     

Prisoners' Wives in Post-Soviet Russia: ‘For my Husband I am Pining!’

The identity of a prisoner's wife is often a shameful societal stigma. Yet Russia's unique history of imprisonment has provided an unusually positive trope for women who have to come to terms with their partners' incarceration: the ‘Decembrist wife’ (dekabristka). This trope originated in the aftermath of the 1825 ‘Decembrist’ uprising—the first anti-monarchist revolt in modern Russian history. A handful of wives of the perpetrators voluntarily joined their husbands in Siberian exile and, in leaving behind families and comforts, created a precedent to be glorified for future generations. Upheld in Russian national mythology as a model of the exemplary wife, the dekabristka identity lives on. This paper examines its enduring power and significance in contemporary Russia.     

Patriotic Discourses in Russia's Penal Peripheries: Remembering the Mordovan Gulag

Using materials gathered during field work in the penal region in the southwest corner of the Republic of Mordoviya in 2007, the authors examine the official representations of the history of the Mordovan gulag from 1930 to the present day. Through an analysis of the penal authority's institutional newspaper, its museum and anniversary celebrations marking the founding of the Mordovan gulag, the authors argue that a stress in the official history on continuity and tradition of service is evidence of growing confidence of this part of the security apparatus after their loss of status in the 1990s associated with the collapse of the penal economy and negative comment by international monitors and domestic penal reformers.