Ford Motor Company and the Firestone tyre recall

This paper was prepared as the basis for a class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. It may be appropriate for public affairs, business and public policy, and/or crisis management courses at the undergraduate or graduate level. In conjunction with this case, it may be useful to use the framework for crisis management developed by Dr Ian I. Mitroff, the Harold Quinton Distinguished Professor of Business Policy at the Marshall School of Business, University of Southern California. This best practice model is discussed in ‘Managing Crises Before They Happen’, which Mitroff published in 2001 with Gus Anagnos, Vice President of Comprehensive Crisis Management. This case leads the audience through the Ford–Firestone tyre crisis from 1997—when Ford began to learn of a problem with Firestone tyres on its popular Explorer sport‐utility vehicle—up until the summer of 2001, just after Ford recalled 13 million Firestone tyres and the National Highway Transportation and Safety Administration cleared Ford of further investigation into potential defects in the Explorer. The case addresses potential causes of the tyre problem, how Ford handled the crisis from a corporate public affairs perspective and, tangentially, how Firestone handled the issue. Copyright © 2003 Henry Stewart Publications     

Muted criticism in Egypt (Part 2)

Egypt, the heart of the Arab world, is the dominant player in Arab‐Israeli and inter‐Arab affairs. Close scrutiny of political and intellectual trends in Egypt tells us much about these trends throughout the Arab world. Reporting from a country such as Egypt, which has an authoritarian form of government, presents problems for journalists and researchers. There is much criticism of the government, but it is muted, often lying just below the surface. One must try to discern the underlying political reality without seeming to criticize the government. Journalists who are considered pro‐Israel are viewed with suspicion. Journalists who ask probing questions may be classified as pro‐Israel. This study examines the complex fabric of Egyptian political reality through interviews with prominent intellectuals and government leaders. The interviews focus on crucial areas of foreign policy.     

Muted criticism in Egypt (part 1)

Egypt, the heart of the Arab world, is the dominant player in Arab‐Israeli and inter‐Arab affairs. Close scrutiny of political and intellectual trends in Egypt tells us much about these trends throughout the Arab world. Reporting from a country such as Egypt, which has an authoritarian form of government, presents problems for journalists and researchers. There is much criticism of the government, but it is muted, often lying just below the surface. One must try to discern the underlying political reality without seeming to criticize the government. Journalists who are considered pro‐Israel are viewed with suspicion. Journalists who ask probing questions may be classified as pro‐Israel. This study examines the complex fabric of Egyptian political reality through interviews with prominent intellectuals and government leaders. The interviews focus on crucial areas of foreign policy.     

Turco-British relations,Cold War and reshaping the Middle East: Egypt,Greece and Cyprus (1954–1958)

This article tries to shed light on Turco-British relations in the early Cold War era. It focuses on the two states’ cooperation in Middle Eastern defence, as well as their interactions with Egypt and Greece. Immediately after the Second World War, the Soviet Union and communism were accepted as common threats directed against Turkey, Greece, Britain, the entire Western camp and a broad range of Middle Eastern countries. Washington and London were in search of alliances with regional actors; however, due to the anti-Western attitudes of Egypt in particular, and the anti-Israeli attitudes of the Arabic realm in general, the West was not satisfied with the defence system established in the region. In regard to the relations between the four abovementioned states, while Turkey and Britain joined forces against the Egyptian cause in the Suez issue and the Greek cause on the Cyprus issue, Greece and Egypt sided with each other against the British positions.