价值共创:公共服务合作生产的新趋势

合作生产是一种重要的公共服务生产模式,在提高公共部门回应性和推动公共服务创新方面发挥了重要作用。面对解决"棘手问题"的挑战,复杂的外部治理环境催生了对公共行政价值问题的反思,合作生产不仅要关注行政效率的提升,也要重视以公民为中心的多元价值创造。在此情境下,公共服务合作生产向价值共创转变。本文梳理了不同时期的公共行政理论对合作生产的影响,对合作生产概念的演变与发展进行了探讨,阐释了从合作生产发展为价值共创的内在逻辑。在此基础上,本文分析了理解价值共创的三种理论路径,并结合我国公共服务发展的现实背景,讨论了公共服务价值共创的启示。     

Co-producing safety in the local community: A Q-methodology study on the incentives of Belgian and Dutch members of neighbourhood watch schemes

This study aims to explain citizens’ engagement in co-production activities in the domain of community safety. We use a multiple case study design by looking at neighbourhood watch schemes in Belgium and the Netherlands. We applied Q-methodology to map the opinions of citizens about their co-productive efforts, and to cluster these opinions into co-producers’ profiles. Discussing differences and similarities in profiles enables a more generalised understanding of the reasons why people co-produce. We conclude with some policy-relevant points about incentivation when local governments want to achieve an increase in citizen co-production.     

European air pollution assessments: co-production of science and policy

This paper examines the question whether the scientific knowledge framework produced in the context of the Convention on Long-range Transboundary Air Pollution (LRTAP) can keep its credibility, legitimacy and relevance when used in a different policy arena, e.g. the European Commission (EC) of the European Union. The paper combines a conceptual framework for considering effective assessments with the notion of boundary work and co-production of science and policy to examine differences between the roles and division of tasks between scientists and policy makers in the two different policy contexts. The paper concludes that, despite the differences between the two policy settings, user characteristics and the historical context are to a certain extent similar in LRTAP and the EU Clean Air for Europe Programme (CAFE), and that participants in the two processes partially overlap and tackle the same policy problem. The scientific knowledge framework as developed within LRTAP can maintain credibility, legitimacy and relevance when it is used in CAFE if certain conditions are fulfilled. One condition is the effective functioning of LRTAP, because the CAFE assessment process remains also dependent on the LRTAP process. Data collection and mapping efforts in the context of LRTAP form also the basis for the analyses within CAFE. Furthermore, a broadly embedded scientific basis is needed in the countries to enable each country to follow or relate to the analyses commissioned by the EU. The conceptual framework and concept of boundary work used in this paper turned out to be helpful in focusing on the dynamic relationship between science and policy.