Legitimacy and Internet in the Judiciary: A Lesson From the Italian Courts' Websites Experience

Judiciaries in democratic countries have been facing problemsof low legitimacy due to increasing judicial activism. Traditionalforms of accountability have shown to be inadequate to the presentsituation. The purpose of this article is to examine whethereasy access to information on judicial systems, courts’activities and cases available through the Internet can increaselegitimacy. Although websites can be a tool to enhance accountability,transparency, legality and representativeness of the judiciary,the results of this article show that this is not always thecase. The authors hypothesize that enhancements occur when certaincombinations of four core elements (organization of the webservice provision, access to information, content, and users)take place. Based on an examination of all websites of threejudicial systems, we seek to provide an initial outlook on theuse of websites in facilitating legitimacy, and a contributionto knowledge in the field of courts and ICT.