The New Urban Governance: Processes for Engaging Citizens and Stakeholders

The new urban governance requires not only tools (like tax incentives and contracts for privatizing government functions), but also new processes to carry the tools into effect, including deliberation and dialogue for making policy and dispute resolution (like negotiation, mediation, and voluntary monitoring) for implementing and enforcing it. The processes vary with their application in the policy process, from upstream identification of policy preferences to downstream enforcement. These processes share certain characteristics. All empower citizens and stakeholders to exercise their voice and become more engaged in their communities. All can substitute for or supplement traditional governance processes such as rulemaking or adjudication. They make it possible for leaders to collaborate with community stakeholders, and together to consider a broader and perhaps different set of ideas and proposals. These processes may permit participants to develop a consensus on priorities based on community values and interests rather than simply legal rights.