| Abstract: | This article addresses the issue of telecommunications reform in the context of economic, political and technological changes. It reviews recent approaches to utilities and telecommunications management from the perspective of socio‐economic theories and with reference to European Union (EU) telecommunications policies. It then addresses telecommunications reform in the Czech and Slovak Republics as they prepare to join the EU. The emphasis is on the efficiency, pricing, quality and scope of services, as well as the social consequences of liberalisation. The indications are that, while liberalisation is favoured, certain basic government guarantees are still required in the ‘public interest’. Copyright © 2004 John Wiley & Sons, Ltd. |
