国际、国内政府电子化服务研究进展

以现代信息通信技术(ICT)在政府事务中的应用为主要表现形式的电子政务活动正在全球范围内快速发展,提供高质量的政府电子化服务是电子政务发展的关键所在。分析了政府电子化服务的一般性问题,讨论了国际上对政府电子化服务研究的主要进展,探讨了国内对政府电子化服务的研究状况,最后提出了值得关注的研究领域。

Research Progress of International and Domestic Government E-Service

E-government that applies ICT into government affairs is developing rapidly all over the world. It is no doubt that to supply high qualitative government E-service is the key task of E-government. This paper begins with analyzing the common issues on government E-service, then discusses the main research progress of international government E-service in details, and then probes into the research situations of domestic government E-service. Finally, the paper puts forward some research fields that are worth paying attention to.