| Abstract: | While performance appraisal systems which emphasize work objectives and behavioral rating scales hold considerable promise for improving the evaluation process, an incomplete understanding of the human dynamics underlying the appraisal process blunts their attraction. For a technically sound appraisal system to work, four behavioral elements are necessary: trust, acceptance of the appraisal function by those who must do the evaluation, sensitivity to the inner world of performance evaluation, and training designs which recognize the human dynamics of appraisal. |
