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The Identification of Important Intangible Resources in Hospitals |
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| Authors: | Krystin Zigan Fraser Macfarlane Terry Desombre |
| Affiliation: | 1. School of Management , University of Surrey , Guildford, United Kingdom k.zigan@jacobs-university.de;3. School of Management , University of Surrey , Guildford, United Kingdom |
| Abstract: | |
| Keywords: | intangible resources hospitals case study |