Public organizations: A value-conflict view

That values are at the core of public administration is a notion that has gained popularity and credibility in recent years. From this perspective, public administrators have become inextricably involved in both adjusting to and promoting institutionalized values. Certain values shaping public organizations may, however, be distinctive in quality and magnitude from those of private organizations. Our purpose in this essay is to suggest criteria for identifying the distinctive values of public organizations, to propose and define three such values, to briefly examine the dynamics of change engendered by value conflicts and dilemmas, and to speculate on the theoretical and practical implications of our proposed values framework. In the process an inchoate perspective is outlined in which values occupy the centerpiece of inquiry in public administration.