Measuring unnecessary delay in administrative proceedings: The actual versus the predicted

This article discusses various ways of systematically measuring the time one would expect various administrative proceedings to consume relative to the time they actually consume taking into consideration the diverse complexity of such proceedings. The article uses the problem of administrative delay to illustrate the broader problem of creating a dependent criterion variable that measures the gap between the actual, empirical, or real situation on the one hand and the predicted, normative, or ideal situation on the other.Thanks are owed to the following who played a part in the preparation of this article but who are not responsible for the results: (1) the U.S. Senate Subcommittee on Administrative Practice and Procedure for which the author was an assistant counsel when he conducted the research; (2) the Yale Law School-Russell Sage Program in which the author was a Law and Social Science Fellow when he wrote the article; (3) the 1971 Conference on Measuring Public Policy Impact at Florida State University where the article was initially presented; and (4) the National Science Foundation which partly financed the writing under grant GS-2875 as one of a series of policy science studies on measuring and achieving effects of alternative legal policies.