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The corporate ombuds: A new approach to conflict management
Authors:Lee P. Robbins  William B. Deane
Affiliation:Lee P. Robbins;is a consultant and researcher at the Busch Center of the Wharton School, University of Pennsylvania, where he is also completing his Ph.D. dissertation at the Department of Social Systems Sciences. His address is: Department of Social Systems Sciences, Vance Hail-CS, The Wharton School, University of Pennsylvania, Philadelphia, Penn. 19104. William B. Deane;is completing his Ph.D. dissertation at the Department of Social Systems Sciences, the University of Pennsylvania. He is also a private consultant with Deane, O'Neill, and Associates, 42 S. State Road, Upper Darby, Penn. 19082.
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