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Using Qualitative Data-Mining to Identify Skillful Practice in Child Welfare Case Records
Authors:Sarah Carnochan  Erika Weissinger  Colleen Henry  Nicole Liner-Jigamian  Michael J. Austin
Affiliation:1. Mack Center on Nonprofit and Public Sector Management in the Human Services, University of California, Berkeley, USA;2. Silberman School of Social Work, Hunter College, City University of New York, New York, USA
Abstract:Using qualitative data-mining methods, this study analyzed 39 child welfare case records in order to identify examples of skillful practice. Conducted in partnership with a public child welfare agency in northern California, the study found that child welfare workers are implementing many of the practices promoted by statewide and national child welfare practice frameworks. Broad categories of skillful practice identified included: (1) effective communication by social workers, (2) support for client self-determination, and (3) active intervention strategies. Study findings provide support for incorporating case record review processes in training and supervision in order to integrate practice-based expertise with research-based evidence.
Keywords:Child welfare  practice  training  qualitative data-mining  case records
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