E-participation: A Strategic Framework |
| |
| Authors: | Bernd W. Wirtz Peter Daiser Boris Binkowska |
| |
| Affiliation: | Chair for Information and Communication Management, German University of Administrative Sciences Speyer, Speyer, Germany |
| |
| Abstract: | Despite the rising scientific and practical relevance of e-participation, the field still suffers from a diffuse, heterogeneous state of knowledge and our understanding of successful e-participation strategies and implementation is very limited. This situation is seen as a key reason why e-participation initiatives in practice often fall short of expectations. Against this background, this study compiles the existing insights from the interdisciplinary scientific literature to deduce a unifying definition and propose an integrated strategic e-participation framework that conceptually combines important strategic and organizational factors as well as environmental drivers of e-participation. |
| |
| Keywords: | E-participation instruments public demand orientation public target orientation strategic framework |
|
|
