Abstract: | This article examines the lack of policy response to the 1990 U.S. National Intelligence Estimate (NIE) that predicted the collapse of Yugoslavia. Contrary to common criticisms of estimative intelligence, the NIE was accurate and unambiguous. Why was good intelligence unheeded? For some policymakers, the analysis was not closely tied to their interests and competed with other priorities for attention; for those who were substantive experts, the NIE’s grim message was hard to accept. Moreover, policymakers read intelligence reports in the context of popular concepts – a lingering Cold War lens distorted more than it clarified. Finally, while the NIE made hard-hitting judgments, it did not include any analysis of opportunities to influence the outcome. Rather than pushing an already difficult estimate to the breaking point, including opportunities would likely have increased the odds of policymakers taking action. These lessons have broader implications for analytical tradecraft and the often-challenging relationship between intelligence and policy. |