感觉与认知:经济发展水平与公共服务满意度的悖论逻辑

地区公共服务满意度,作为衡量公民公共服务获得感的有效载体,与当地经济发展紧密联系,但学界对两者之间的关系还存在分歧。通过解构公共服务满意度的特征,可以从时间、空间两个层面的视角来解释地方经济发展状况对公共服务满意度的影响。实证分析结果表明,在推进基本公共服务均等化的背景下,经济发展的差异会影响公民主体认知模式和社会资本的形成进而影响公共服务满意度。

Sensation and Cognition:The Paradox Logic between Economic Development and Public Service Satisfaction

Regional public service satisfaction as an effective carrier to measure the public’s sense of public service is closely relat-ed to local economic development,but the academic community still have differences in the relationship between the two.By decon-structing the characteristics of public service satisfaction,this paper explains the impact on local economic development on public service satisfaction from the perspective of time and space.The empirical analysis shows that,in the context of promoting the equalization of ba-sic public services,the differences in economic development will affect the subject cognitive model of citizens and the formation of social capital,and then affect the public services satisfaction.