Interorganisational Relations and Goal Consensus: An Exploratory Study in Two Local Dutch Service Delivery Networks

The present study explores how similarity in policy preferences within pairs of organisations in service delivery networks (that is, goal consensus) is related to existing bilateral interorganisational relations. We distinguish between different types of interorganisational relations and hypothesise that stronger relations are positively associated with goal consensus. A social network analysis is performed using data on 546 ties in two complete service delivery networks in a medium-sized city in the Netherlands. Results indicate that the strongest association is between goal consensus and types of interorganisational relations that imply more strategic information exchange between members of the organisations – especially managerial interaction.