Local Democracy in a Digital Age: Lessons for Local Government from the Manchester Congestion Charge Referendum

Local government in England has, in general, struggled with exploiting the much heralded democratic potential of the Internet. Evaluations of the local e-democracy initiatives, funded as part of the New Labour Government's e-government programme, were largely unfavourable. Since this initiative ended usage of the Internet has arguably reached a critical mass opening new opportunities for local policy makers interested in more effectively involving citizens in the local decision-making process. This article illustrates these opportunities by drawing on new empirical evidence of the online political activity associated with the 2008 Manchester Congestion Charge referendum. It also serves to highlight the political challenges facing local government and argues that if the Internet is to be used for strengthening local democracy then local government must become a fit for purpose institution and develop strategies that tackle the online influence of vested economic interests and the problem of enacting local citizenship online.