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Enhancing the capacity of organizations to deal with disputes |
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| Authors: | Deborah M Kolb Susan S Silbey |
| Institution: | Deborah M. Kolb;is Professor of Management at the Simmons College Graduate School of Management and Associate Director of the Program on Negotiation at Harvard Law School, 513 Pound Hall, Harvard Law School, Cambridge, Mass. 02138. Susan S. Silbey;is Associate Professor and Chair of the Department of Sociology at Wellesiey College, Weliesley, Mass. 02181. |
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