Chronicles of an information company

The birth and growth of a US West Coast information company is chronicled from its beginning as a part-time partnership to its status five years later as a small but profitable corporation providing information services to Government agencies as well as graduate students. Documentation Associates provides a search and retrieval service that includes brokering on-line data-base searches, and the investment required to set up and maintain this kind of operation is described. Some information-broker policies are discussed, e.g. service types, pricing methods, and the reasons for the wide disparity in data-base search prices are examined. The policies of Documentation Associates in the operation of its broker service are presented.