Computer Self-Efficacy and e-Government Service Adoption: The Moderating Role of Age as a Demographic Factor |
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| Authors: | Isaac Kofi Mensah Jianing Mi |
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| Institution: | School of Management, Harbin Institute of Technology, Harbin, China |
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| Abstract: | This article investigated the moderating role of age on the positive relationship between computer self-efficacy (CSE) and intention to use e-government services.The Technology Acceptance Model was used as the theoretical framework for this study while the data was analyzed with SPSS. The results showed that age as a demographic factor was significant and positively moderates the impact of CSE on the intention to use e-government services. Also, CSE was a significant predictor of the intention to use but age does not have a direct significant impact on the intention to use. The implications of these findings are discussed. |
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| Keywords: | Computer self-efficacy e-government e-government services age as demographic factor Technology Acceptance Model (TAM) |
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